Now Hiring - Hopper Communities - Online Sales Consultant in Charlotte, NC

Full description of the position

Overview Hopper Communities is currently in search of an Online Sales Consultant who will manage our online sales and assist with online marketing initiatives. The position will respond to, qualify, and manage the leads with the goal of converting online browsers to new home buyers. Hopper Communities strives to provide an amazing customer experience from the moment a prospective home buyer reaches out until they close on one of our beautiful homes. As one of the area's most trusted new home builders, Hopper Communities is focused on providing superior customer service and exquisite quality to each of our homebuyers. The perfect candidate must be willing to work outside of normal business hours with some weekend and evening time allocated to lead follow-up. Hours will be spent in and out of office with regular engagement with the entire Hopper Communities' team. When you join Hopper Communities in this role of Online Sales Consultant you are taking on a new and growing position within the company. You will be guided in this new position by a professional training program with a proven track record for success. Responsibilities * Respond to all email and phone leads immediately in 5 minutes or less * Make recommendations for the best community and floor plans based on customer needs * Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent * Qualify leads in 9 key areas when possible * Be the face of the builder's website * Set the tone for the buyer's journey * Establish and meet monthly sales and appointment setting goals * Utilize Lead Management/Customer Relationship Management (CRM) software * Create and deliver ongoing email campaigns and processes * Provide information and marketing material to prospects * Track and report on lead activity and sales conversion ratios * Initiate prospecting phone campaigns with past prospects and real estate agents * Ability to work consistently, including some weekends/after hours as necessary * Additional responsibilities to assist the marketing department, as needed Light Marketing Duties May Include: * Social media posting * Communication with marketing company on lead generation and quality * Light content creation * Video creation Requirements * At least 2 years sales experience * Customer-focused with solid interpersonal skills * Excellent verbal and written communication skills, with a focus on phone and email interaction * Proficiency with Microsoft Word, Excel, Outlook, and Internet Explorer * Lead Management/Customer Relationship Management (CRM) Database experience * Persistent follow-up skills with motivation to achieve sales goals * Solid organizational and time management skills with ability to multi-task * Must be able to learn and follow a proven sales process * Adapt to tech tools and technology for the position\ * Able to maintain focus while working in an unstructured, delivery driven environment * Ability to multi-task and manage time well Benefits : * Salary Plus Commission (Range $75,000 - $89,000+) * Heath & Dental insurance * 401K * Employee bonus program * Paid Vacation & Holidays * Flexible work hours * All candidates will be required to complete Behavioral and Cognitive testing * Earning potential with no ceiling Join us as an Online Consultant and contribute to our mission of delivering exceptional service while driving business growth! Job Type: Full-time Pay: $82,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Compensation Package: * Bonus opportunities Schedule: * 8 hour shift * Evenings as needed * Monday to Friday * Weekends as needed Experience: * Sales: 2 years (Required) Ability to Commute: * Charlotte, NC 28203 (Required) Work Location: In person