Now Hiring - Hugh M. Cunningham Companies - PUMP TEAM - Inside Sales in Carrollton, TX

Full description of the position

Hugh M. Cunningham Companies is a family-owned manufacturer representative business established in 1947. Our associates are among the* _best_* in the industry! We have been hiring champions for over 75 years - people that share our passion for helping others. We pride ourselves on delivering high quality service and value to our clients. When you join our team, you can count on exceptional support, guidance, and encouragement from the top down! In this role you will work directly with manufacturers, customers and outside sales associates through* _inbound phone calls and emails_* , to provide pricing, specifications, availability of* _PUMP_* products, and to process customers ' orders. Responsibilities: * Respond to new and existing customer requests via inbound calls and emails. * Select, specify and submit orders on Pump Equipment * Develop Quotes * Review all orders for pricing, terms, ship date, etc., and confirm with customer prior to entering. * Provide technical assistance * Follow up to ensure customer satisfaction * HandleRMA's(return merchandise authorizations) * Excellent interpersonal communications skills, both verbal and written * Knowledgeable in varying aspects of plumbing and/or pumps * Experience working with customers in defining product needs * Ability to multi-task and perform well in a fast-paced environment * Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation * Computer literate, detail oriented, and organized * Ability to problem solve to arrive at the best solution * Stable job history Minimum 2 years of customer service experience over the phone Pump experience HVAC, plumbing or construction experience preferred Compensation based on experience. At Hugh M. Cunningham, we believe that a great workplace is about more than just getting the job done - it's about fostering a positive, collaborative environment where you can thrive! Here's a few things you can expect when you join our team: Benefits: Health, Dental, Vision Insurance: Comprehensive coverage to keep you healthy and happy. Flextime: Generous vacation, sick leave, and paid holidays. 401k: Secure your future with company matched contributions. Career Growth & Development: We provide opportunities for learning and advancement to help you reach your full potential. A Fun & Supportive Work Environment: Team Building & Celebrations: From team outings to Chili Cook-offs, we know how to have fun! Collaborative Culture: Work alongside passionate and talented teammates who support each other. Positive Vibes: A family culture that values respect, creativity and work- life balance. Come join our team, where work is both rewarding and enjoyable!!!