Now Hiring - Rx Valet, LLC - Account Coordinator/Customer Service in Lawrenceville, GA

Full description of the position

Job Summary: Our company partners with clients across the country to help reduce plan spend and save reduce members' out-of-pocket costs. We are looking for an Account Coordinator to join our team to assist in managing our company's Cost Containment program. An Account Coordinator will provide support and assist management and clients in daily tasks, communicate updates to clients and report to management, process orders with outside vendors, and overall maintain our programs. To be successful in this role, you should have a basic administrative background, customer service skills, some pharmacy or medical background, and have great communication skills. Ultimately, you will engage with our clients to help assist in our assistance process. Responsibilities * Serve as the primary contact to clients and members * Oversee multiple accounts * Oversee all steps of projects including preparing projects, providing project status, proofing, etc. * Provide internal support within the company * Attend internal and client meetings * Manage tracking for projects * Implement and maintain client services timeline as determined by client and management * Follow-up with members daily * Place orders with outside vendors * Enrolling members and completing the necessary paperwork for manufacturer assistance programs (PAP) and co-pay assistance for underinsured members * Identify opportunities for improvement and implement solutions to medication-assistance or communication-related software. Must Haves: * Proven work experience as an Account Manager or similar role * Customer service orientation and negotiation skills * Tech savvy: comfortable using Word, Excel, Google Sheets, PowerPoint, Skype, SharePoint, etc. * Solid data entry skills with an ability to identify numerical errors * Excellent English written and verbal skills; able to clearly articulate opinions and needs to all levels of the organization * High degree of accuracy and attention to detail * Self-motivated to work independently, effectively manage time and priorities, and meet team goals. Can handle multiple tasks and balancing competing priorities simultaneously * Excellent analytical and problem-solving skills with the ability to think critically to produce meaningful outcomes * Monitor production timetables and ensure each milestone is met and addressed, keeping Client(s) and Account Teams apprised of process and timeline ramifications * Comfortable engaging with clients at all levels, including C-level executives, and participating in client status meeting conference calls If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as an Account Coordinator! Job Type: Full-time Pay: $32,000.00 - $40,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Ability to Relocate: * Lawrenceville, GA: Relocate before starting work (Required) Work Location: In person