Now Hiring - Schmidt-Goodman Office Products, Inc. - Professional Services Strategic Account Manager in Rochester, MN

Full description of the position

Position Overview: The Strategic Account Manager is responsible for driving revenue through a combination of new business development, networking, and the management of existing client accounts. This role requires not only achieving sales targets but also ensuring exceptional customer experience, building long-term relationships, and offering tailored solutions to meet clients' needs. Key Responsibilities: * Account Management: Manage a portfolio of existing client accounts, maintaining and nurturing relationships to ensure client satisfaction and the growth of long-term partnerships. * Business Development: Identify and pursue new business opportunities. Utilize a consultative selling approach to understand clients' needs and offer personalized solutions. * Sales Process Management: Lead the entire sales cycle, from prospecting and lead generation to proposal development and final negotiations. Ensure smooth handover to the operations team for project execution. * Product Knowledge: Develop an in-depth understanding of the company's product offerings, including office furniture, workstations, seating, and storage solutions, to guide clients confidently through the purchasing process. * Relationship Building: Cultivate strong relationships with key decision-makers, architects, interior designers, and contractors to enhance sales opportunities. * Client Presentations: Present product samples, design concepts, and detailed quotes to clients, offering expert guidance on furniture layout, ergonomic design, and cost- efficient options. * Quote and Proposal Preparation: Prepare accurate and timely quotes, proposals, and product orders in line with client specifications and company policies. * Market Research and Competitor Analysis: Stay informed about industry trends, new product lines, and competitor offerings to proactively adapt sales strategies and maintain a competitive edge. * Sales Targets & Reporting: Meet or exceed monthly and quarterly sales targets. Regularly report on sales activities, pipeline progress, and market insights to senior management. Skills and Qualifications: * Experience: Proven sales experience in a B2B sales environment, preferably within the commercial furniture, office supplies, or interior design industries. * Product Knowledge: Strong knowledge of commercial furniture products, design principles, and space planning preferred. * Sales Skills: Proven ability to sell and negotiate, with a strong track record of meeting or exceeding sales targets. * Communication: Exceptional verbal and written communication skills, with the ability to engage effectively with clients, present proposals, and articulate product benefits. * Customer-Centric: Strong customer service orientation and the ability to build and maintain long-term client relationships. * Problem-Solving: Ability to identify client needs and propose creative, effective solutions. * Technology Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce). * Education: Bachelor's degree in Business, Marketing, Interior Design, or a related field (preferred). Additional Requirements: * Must possess a current driver's license, be legal to drive, and have current auto insurance. * Ability to pass a background check and drug test. * Ability to travel as required for client meetings and site visits. * Must be able to lift at least 30 lbs. * Sign a non-disclosure agreement. Why Join Us? * Competitive salary and benefits. * Opportunities for career growth in a dynamic, expanding company. * Collaborate with a talented team of professionals passionate about delivering exceptional service. * Access to an exciting range of industry-leading products and solutions. * A company with 50 years of experience in business. This is an exciting opportunity for a results-driven professional looking to make a significant impact in a fast-paced, growth-oriented environment. If you're ready to bring your strategic account management skills to a leading company in the commercial furniture industry, we want to hear from you! Job Type: Full-time Pay: $65,000.00 - $80,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Supplemental Pay: * Commission pay Ability to Commute: * Rochester, MN 55906 (Required) Ability to Relocate: * Rochester, MN 55906: Relocate before starting work (Preferred) Willingness to travel: * 50% (Required) Work Location: In person