Now Hiring - DolFinTech - Professional Services Bilingual Sales Associate - Round Rock - Texas in Round Rock, TX

Full description of the position

HIRING BILINGUAL SALES ASSOCIATE IN: * ROUND ROCK COMPANY INFORMATION & OUR PURPOSE: DolFinTech comes from the Merger of two great companies in the industry, Barri Financial Group and DolEx Financial Services. We operate in most of the USA. One of our primary objectives is to become the preferred option for our clients to carry out all their financial services. We want to make life easier for customers in this country and serve them with the warmth that characterizes the Hispanic culture. We want our clients to find in us the place where they can carry out all their transactions conveniently, in Spanish or English. We respect all individuals regardless of ethnicity, nationality, age, gender, educational level, etc. Our purpose is to provide superior quality non-banking financial services to the population in the United States. As a result, our customers have rewarded us with their loyalty, enabling our employees, shareholders, and the communities where we live and work to move forward. We have an extensive product line to include Check Cashing, Money Transfers, Bill Payments, Currency Exchange, Phone Cards, Pre-Paid Visa Debit Cards, International Mobile Recharge, Lottery Tickets, Loans, and Money Orders as well as exploring several other venues. Our stores or locations may offer some or all of these services, depending on the needs of each location. Our Values: Excellence, Integrity, & Growth. SALES ASSOCIATES: SUMMARY: The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided. I. KEY REQUIREMENTS: Minimum experience and requirements: * High School Diploma or GED. * Must speak Spanish fluently and at least basic English communication. * Ability using computer's keyboard (letters and numbers) and computer mouse. * Detail oriented especially when reading, writing, and counting numbers and currency. II. KEY COMPETENCIES: You will be responsible for driving the results and development of the organization. To be successful in this role, you must have at least the following key competencies: * Sets consistent example of integrity, honesty, and transparency. * Strong verbal & written communication skills for constant interaction with customers in person or by phone. * Passion to provide outstanding customer service. * Ability to analyze customer needs, advises about rates, & make recommendations. * Ability to gather key information to find solutions for our customers. * Maintains confidentiality of customer information. * Ability to manage large amounts of cash transactions. * Team player, collaborator, and service oriented. * Shows accountability and care to avoid errors and to manage the company and customers assets always. * Maintains a clean and organized work environment. * Maintains and applies current procedural knowledge for compliance guideline standards. * Other tasks as assigned by management. Several Schedules available between 8am and 8:30 pm from Monday to Sunday INFORMACI N DE LA EMPRESA Y NUESTRO PROPSITO: DolFinTech surge de la Fusion de dos grandes empresas, Barri Financial Group y DolEx Financial Services. Operamos en la mayor parte de los EE. UU. Con cientos de ubicaciones, y creciendo dia a dia, la empresa y sus empleados siempre estan buscando oportunidades para hacer la vida mas facil a los clientes en este pais y atenderlos con la calidez que caracteriza a la cultura hispana. Uno de nuestros principales objetivos es convertirnos en la opcion preferida de nuestros clientes para realizar todos sus servicios financieros. Queremos que nuestros clientes encuentren en nosotros el lugar donde realizar todas sus transacciones comodamente, en espaol o ingles, junto con el excelente nivel de servicio que nos caracteriza. Nuestro proposito es brindar servicios financieros no bancarios de calidad superior a la poblacion hispana en los Estados Unidos. Como resultado, nuestros clientes nos han recompensado con su lealtad, permitiendo que nuestros empleados, accionistas y las comunidades donde vivimos podamos seguir avanzando. Contamos con una extensa linea de productos que incluye cambio de cheques, transferencias de dinero, pagos de facturas, cambio de divisas, tarjetas telefonicas, tarjetas de debito Visa prepagas, recarga movil internacional, billetes de loteria y giros postales, ademas de explorar varios otros productos. Asociado de Venta RESUMEN: El Asociado de Ventas actuara como un representante clave de la organizacion ante nuestros clientes externos. Este rol se centrara en brindar un excelente servicio a traves de interacciones diarias con los clientes y al mismo tiempo crear valor para la organizacion y para nuestros clientes. Esta persona mejorara proactivamente la aceptacion y la marca de la empresa en el mercado mientras aplica las mejores practicas y procesos durante las transacciones y servicios prestados. REQUISITOS MINIMOS : * Diploma de escuela secundaria o GED. * Debe hablar espaol con fluidez y la comunicacion basica en ingles. * Habilidad para utilizar el teclado de computadora (letras y numeros) y el mouse de computadora. * Orientado a los detalles, especialmente al leer, escribir y contar numeros y monedas. * Fuertes habilidades de comunicacion verbal y escrita para una interaccion constante con los clientes en persona o por telefono. * Pasion por brindar un excelente servicio al cliente. * Capacidad para analizar las necesidades del cliente, asesorar sobre tarifas y hacer recomendaciones. * Capacidad de recopilar informacion clave para encontrar soluciones para nuestros clientes. * Mantiene la confidencialidad de la informacion del cliente. * Capacidad para gestionar grandes cantidades de transacciones en efectivo. * Trabajador de equipo, colaborador y orientado al servicio. * Mantiene un ambiente de trabajo limpio y organizado. * Mantiene y aplica conocimientos procesales actualizados para el cumplimiento de las normas de las directrices. * Otras tareas que le asigne la direccion. Diferentes horario de 8:30 am - 8:30pm de Lunes a Domingo Job Types: Full-time, Contract Pay: From $12.00 per hour Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Ability to Commute: * Round Rock, TX 78680 (Preferred) Ability to Relocate: * Round Rock, TX 78680: Relocate with an employer provided relocation package (Preferred) Work Location: In person