Now Hiring - Artifex Designs LLC - Customer Service Representative in New Holland, PA

Full description of the position

Work Week: Monday - Friday Hours: 7:30 am - 4:00 pm. Additional overtime may be required. Benefits: * Medical, Dental, and Vision Insurance * 401k Retirement plan * Eligible to start with up to 15 days of PTO. * 9 Paid Holidays * Eligible for insurance after 30 days of employment * Employer-paid short-term and long-term disability insurance Key Duties: * Deliver superior service by identifying and resolving problems and issues. * Maintain a working knowledge of our products, services, and promotions. * Identify opportunities to upsell or solve customers' problems. * Be customer-centric by always being polite and professional. * Provide cohesive support to the sales & marketing team. * Operate effectively in a cross-functional team environment. * Provide value to internal and external customers. * Create and pursue a self-development plan. * Ensure a positive customer experience .Job Requirements: * Communication, both oral and written. * Critical Evaluation and problem-solving skills. * Relationship Management. * Ethical Practice. * Excellent phone skills. * Attention to detail. * Reliable attendance. * Proven leadership aptitude. * Desire to grow professionally. Education and Experience Required: * High school diploma or equivalent * Building experience is a plus * 1-2 years of sales support/customer service experience * Microsoft Office, Typing, Computer Skills experience. Preferred: * 3+ years in a customer service or inside sales role * Familiarity with building products or the fencing industry * Experience working within a cross-functional team. * Associate or bachelor's degree