Now Hiring - McConkey Insurance & Benefits - GALLEN INSURANCE - Commercial Insurance Account Manager in Shillington, PA

Full description of the position

Commercial Lines Insurance - Account Manager - Hybrid Position Gallen Insurance, a McConkey company, is experiencing growth within our Commercial Lines department. The Account Manager position offers an excellent opportunity for a motivated and experienced client service professional to join our team. The Account Manager manages an existing book of business providing exceptional service to our clients. This role works closely with the Business Insurance Executive to assure all clients' insurance needs are met. Gallen Insurance's comprehensive training program is designed for that right individual that is eager to learn and grow their insurance career within the Commercial Insurance field. The Gallen / McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in- office presence and ability to work remotely), excellent employee benefits, paid time off and so much more! The Account Manager responsibilities include: * Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and insurance carriers * Input and maintain all electronic files/client information in the client management system while following established workflows and procedures * Respond timely to all incoming telephone calls and emails including questions from clients, carriers and co-workers * Prepare detailed Renewal Strategy Review and Proposals for each large Commercial client annually * Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business * Manage the marketing process at renewal which includes negotiating with underwriters, follow up, review and comparison of quotes * Maintain integrity of the client management system by monitoringreports on a consistent basis * Review and process open activities daily * Process and review Endorsements, Audits and Policies for accuracy and prepare for client delivery using standardized wording * Utilize Client Service Associates for specific workflows when directed by management * Issue Certificates of Insurance, including reviewing contractual insurance requirements for compliance * Market client's program with various carriers as needed * Attend and participate in all department and company meetings * Demonstrate teamwork by assisting co-workers when directed by management * Understand and explain coverages and Policies to clients * Ensure that the professional standards of McConkey are being met * Perform other duties as assigned by management The right candidate will have: * Strong attention to detail * Resourceful, innovative approach to problem solving * Strong communication skills both written and verbal * Must be a team-player but can work independently to meet deadlines * Ability to take direction yet show initiative to be proactive * Interpersonal skills to build outstanding relationships and foster team environment * College degree or advanced education strongly preferred * Must maintain Property & Casualty insurance license at all times * Proficient with Microsoft Office Suite, including Excel * Proficiency in client management system and workflows; understanding integration between technology systems * Participate in seminars and educational classes to develop skills and keep current of regulations and best practices * Insurance designation strongly encouraged Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance * Work from home Work Location: Hybrid remote in Shillington, PA 19607