Now Hiring - Staffing Now - Inside Account Manager - Northeast in Princeton, NJ

Full description of the position

SNI Companies is working a Pharmaceutical Company in Mercer County who is seeking an Inside Account Manager for their growing Northeast customer service team! This role is perfect for a recent college graduate who is looking to get their foot in the door with an exciting company and grow their experience. We look forward to speaking with you! Responsibilities: * Make 20-30 outbound calls a day to former and existing customers regarding updating their inventory and sharing new product details. * Setting appointments and addressing customer needs * Contact customers via phone to inform them of current promotions * Update and review of ERP Systems (NetSuite and FoCus/CRM System) * Remain up-to-date on all products and marketing information * Send written documentation to our customers * Process all customer requests accurately and in a timely manner. * Research product, customer and / or vendor information prior to committing to customer requests / inquiries * Analyze customer leads, prospects, and BL Matrices, etc. while utilizing the CRM system * Enter customer orders from various sources (EDI, phone, email, fax, etc.) with accuracy and attention to detail including the validation of price and customer contact information * Verify purchase orders for accuracy and communicate with customers when corrections are needed * Verify all web orders for accuracy, account duplication and up-selling opportunities * Assist customers in tracking down orders by being a direct liaison between our carrier venders to ensure orders are delivered in a timely manner * Process all customer requests accurately and in a timely manner * Research product, customer and / or vendor information prior to committing to customer requests / inquiries Qualifications: * 1-2 years of Customer Service and/or Account Management * Bachelor's Degree in a business-related discipline preferred * Excellent oral and written communication and customer relations skills * Advanced levels of multi-tasking skills are required * ERP System experience - NetSuite a plus * Outlook, Word, Excel, and PowerPoint skills are required Hours: Monday-Friday 8am-5:30pm Benefits: * Hybrid after training is complete - 2 days in office/3 days remote * Medical, Dental and Vision - 2 plans that would be Zero Cost to employee and their family. * 401k fully vested on date of hire with 4% company match * 15 PTO Days, Holidays with 2 floating holidays * Annual and quarterly bonus potential Get job alerts by email. Sign up now!** Join Our Talent Network! Job Snapshot Employee Type Contract to Hire Location Princeton, NJ (Onsite) Job Type Management Experience Not Specified Date Posted 04/29/2025 Job ID 388731 Remote No