Now Hiring - Victory Cruise Lines - Outbound Sales Representative in New Albany, IN

Full description of the position

THIS POSITION IS ELIGIBLE FOR REMOTE WORK IN VARIOUS STATES. OUR COMPANY IS HQ'D IN NEW ALBANY, INDIANA. * Please visit the following link to also complete our Culture Index (CI) Survey as part of the required applicant process:*[please apply online] * POSITION SUMMARY: This position is responsible for selling Victory Cruise Lines, Inc. cruises, and related products, to the consumer via outbound telephone sales activities. Utilize web and other lead and inquiry sources to generate sales and grow long-term customer relationships. Develop customer relations by initiating calls, emails or other types of contacts to consumers, recommending appropriate voyage and vacation packages. Work directly with consumers to provide a personalized luxury customer service experience. Work with current sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company vision and values. This position earns a combination of base salary + commissions and other potential sales incentives based on revenue generated. ESSENTIAL DUTIES & RESPONSIBILITIES * Sell cruises and related services, using outbound consumer contacts. * Maintain contact with all clients to ensure high levels of client satisfaction and optimize long-term customer value. * Employ technical sales skills and product knowledge in all areas to give effective presentations of Victory Cruise Lines, Inc. products. * Meet assigned weekly, monthly, quarterly, and annual targets. * Manage a 100% sales-focused workload, meet productivity goals, and optimize the selling process through proactive customer contact. * Communicate and interact effectively with decision makers, at all levels internally and externally. * Maximize all opportunities in the process of closing a sale and exercise upsell opportunities throughout the life of the customer relationship. * Sell consultatively, using active listening skills, and make recommendations to prospects and clients. * Assist in sales efforts to move soft sailings and last minute inventory. * Maintain accurate records of all clients and potential clients, utilizing company-supported technology tools and processes. * Other duties as assigned. REQUIREMENTS & QUALIFICATIONS Education: * Minimum Associate's degree preferred. Skills & Abilities: * Excellent verbal and written communication skills * Keen understanding of the sales process and technical sales abilities * Experience with CRM software * Proactively establish and maintain effective working team relationships with all support departments. Experience: * At least two years of experience in a similar role or sales role * Travel/tourism, hospitality and/or cruise industry experience strongly desired * Additional requirements may be required depending on the physical needs of the role