Now Hiring - Superior Automotive Group - Experienced Call Center Representative in Rogers, AR

Full description of the position

Superior Automotive Group is currently expanding and looking for outgoing, competitive individuals to join our Business Development Center (BDC) team! We are seeking experienced office professionals with a strong background in customer service and the ability to thrive in a fast-paced environment! Responsibilities: * Handle inbound and outbound customer calls in a professional and courteous manner * Schedule and confirm appointments for the sales and service departments * Maintain accurate customer information in CRM systems * Respond to customer inquiries via phone and email * Communicate effectively with other departments to ensure a seamless customer experience * Meet daily, weekly, and monthly performance goals Qualifications: * Previous experience in a call center, office, or customer service role preferred * Excellent verbal and written communication skills * Strong telephone etiquette and interpersonal skills * Proficient computer and typing skills * Detail-oriented with strong organizational abilities * Ability to work well in a team setting * Positive attitude and strong work ethic Benefits and Compensation: * Full-time position with competitive pay * Paid vacation * Health insurance * Dental insurance * Vision insurance * 401(k) with company match Superior Automotive Group is proud to offer a professional work environment where employees are valued and growth is encouraged! If you're ready to bring your customer service skills to a high-performing team, we encourage you to apply today! Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift * Day shift * Evening shift License/Certification: * Driver's License (Required) Ability to Commute: * Rogers, AR 72758 (Required) Ability to Relocate: * Rogers, AR 72758: Relocate before starting work (Preferred) Work Location: In person