Now Hiring - SMC Corporation - Professional Services Account Manager in Grand Rapids, MI

Full description of the position

The Automation Account Manager is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, and new relationships to increase market share and obtain annual growth. Essential Duties * Retains and profitably grows sales through proactive management of medium to large-size OEM accounts * Meet or exceed annual growth expectations on a consistently * Presents all of SMC's capabilities, services, and products to current and prospective target customers * Serves as the primary contact for assigned customers and is responsible for customer growth * Represents the voice of the customer's needs and goals within the organization * Leads all aspects of the sales process, calling upon others to assist in solution development * Own and manage customer relationship * Develop and execute detailed customer action plans and forecasting as required * Maintains/creates very strong and deep-rooted relationships with key decision-makers within designated strategic target accounts; recognized and respected by customer's top management team within top-rated accounts * Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency * Complete market reports as new and relevant information becomes available * Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process * Pass all SMC training * Be competent in all SMC sales philosophy, strategies, and tactics * Use and accurately maintain CRM data, such as: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, and globally as necessary * Complete other duties as prescribed by the Branch Manager/Sales Manager * Collaborate with internal teams to develop tailored strategies aligned with client and company goals * Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives Physical Demands & Work Environment * Customer facing position; with the majority of time spent at customer sites * Potential travel with some extended stay away from home * Physically capable of lifting SMC products and displays up to 50 lbs. Minimum Requirements * Bachelor's degree in Business, Marketing, Engineering, related technical field, or equivalent experience. * Proven sales experience with SMC or equivalent industrial automation sales experience. * Extensive knowledge of industrial automation applications. * Demonstrated track record of meeting and exceeding sales or performance targets. * Comprehensive understanding of pneumatic components and their application. * Understanding of competitive product lines. * High-level communication, negotiation, problem-solving, and leadership skills. * Proficient in CRM and the use of computers and the ability to learn new programs and tools as required. * Clean driving record. Job Type: Full-time Pay: From $65,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Monday to Friday Supplemental Pay: * Bonus opportunities * Performance bonus * Semiannual bonus People with a criminal record are encouraged to apply Work Location: In person