Now Hiring - Commonwealth Hotels, Inc. - Sales Coordinator in Louisville, KY

Full description of the position

Join Our Team at the Hampton Inn by Hilton Louisville Airport, Residence Inn by Marriott Louisville Airport, SpringHill Suites by Marriott Louisville Airport, and Tru by Hilton Louisville Airport! Our four hotels in Louisville, Kentucky are seeking a top performing Hotel Sales Coordinator! About Us: Working at the Hampton Inn by Hilton Louisville Airport, Residence Inn by Marriott Louisville Airport, SpringHill Suites by Marriott Louisville Airport, and Tru by Hilton Louisville Airport! Access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team- oriented work environment. Why This Role? Working as a Sales Coordinator at the Hampton Inn by Marriott Louisville Airport, Residence Inn by Marriott Louisville Airport, SpringHill Suites by Marriott Louisville Airport, and Tru by Hilton Louisville Airport offers a supportive work environment, professional growth opportunities, and competitive benefits. Employees often highlight the positive and team-oriented atmosphere, where management is helpful and considerate, fostering a workplace where questions and collaboration are encouraged. These hotels also provide chances for career advancement, particularly in leadership roles, within the dynamic hospitality industry. Additionally, employees enjoy perks such as competitive wages, discounted hotel stays, and the satisfaction of working in an environment where guest service is highly valued. Guests frequently praise the staff's friendliness and professionalism, creating a rewarding experience for those passionate about hospitality. What 's In It for You? Comprehensive Benefits: Medical, Dental and Vision Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses and Commonwealth University Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more Key Responsibilities for the Hotel Sales Coordinator include: * Sales Support & Coordination: Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events. * Client Communication: Act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process. * Event & Meeting Coordination: Work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met. * Administrative Duties: Maintain accurate records in the hotel's sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities. * Marketing & Outreach: Assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business. * Collaboration with Departments: Liaise with the front desk, housekeeping, and food & beverage teams to ensure seamless service for group reservations and special events. * Revenue & Goal Management: Support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity. What We are Looking for in a Hotel Sales Coordinator include: * High school diploma or equivalent is required, though a degree in hospitality, business, or a related field is preferred. * 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry is often required. * Experience with handling contracts, reports, and sales documentation, as well as proficiency in Microsoft Office (Word, Excel, Outlook). * Strong interpersonal skills with previous experience in client communication, handling inquiries, and maintaining positive guest relations. * Familiarity with hotel sales software such as other property management systems is a plus. * Experience in coordinating meetings, banquets, or group bookings is beneficial. * Experience with social media, promotional campaigns, or local business outreach can be helpful for attracting new clients. Applicants must be able to work weekends & holidays Why Commonwealth Hotels? Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. Explore Our Hotels: [please apply online] airport/overview/ [please apply online] airport/overview/ [please apply online] [please apply online] At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. Join us in shaping the future of hospitality in Louisville, Kentucky! Apply today!