Now Hiring - Control Southern Inc. - Electric Actuation Sales & Service Technician in Suwanee, GA

Full description of the position

PRINCIPAL DUTIES & RESPONSIBILITIES: * In-field support for actuation retrofits to include data collection, measurements, etc. * In-field Installation, Calibration, and Commissioning of new and retrofit actuators. * In-field Troubleshooting and evaluation for repair or replacement of existing actuators. * In-shop support for adaption, assembly, and calibration of new actuators. * Communication with Inside Sales and Engineering teams to determine best fit for customer applications. * Communication with Account Managers, Service Team Leaders, and Customers to ensure customer performance expectations and timelines are well supported. * Follow all safety guidelines. NOTE: This is not a comprehensive list of all tasks, duties, or responsibilities for this role. This position may have additional responsibilities as assigned. QUALIFICATIONS - KNOWLEDGE & SKILLS: * Preferred minimum 3 years actuation experience; electric actuation preferred; machining experience a bonus. * A valid driver's license and the ability to be insured on company insurance * Must have high mechanical aptitude * Must be very customer focused Essential Performance Skills Definitions: Analysis and Decision Making: Able to identify and take action in solving problems while exhibiting judgement and a realistic understanding of issues: able to use reason, even when dealing with emotional topics. Conflict Resolution: Able to maintain a professional approach, problem solving attitude, and ownership of responsibilities during times of stress, and interpersonal conflict. Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and sense of urgency. Effective Communication: Able to clearly present appropriate information or ideas through the spoken/written word in an appropriate timeframe. Listens well to identify the needs of others and acts on those needs as appropriate. Organization: Ability to prioritize workload to maximize efficiency, effectiveness and customer satisfaction. Planning: Ability to organize work and communications to meet deadlines and timeframes. Physical Requirements: * Lift objects weighing up to 44lbs * Turning and twisting while lifting or moving * Navigate/climb stairs, ladders and scaffolding at client and customer sites at least 10- 30 feet in the air and sometimes higher Travel: * Overnight travel up to 50% as required to support customer needs * Must be willing to work on site at customer facilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.