Now Hiring - The Budd Group - Professional Services Assistant Account Manager in Nashville, TN

Full description of the position

Your supervisory skills in custodial services are wanted! About the Role: We are seeking a highly motivated Assistant Account Manager to join our team! In this role, you will be responsible for ensuring customer satisfaction, account retention, and strong employee relations. You will oversee janitorial operations, manage budgets, maintain safety compliance, and lead a dedicated team to ensure top-quality service delivery. Key Responsibilities: * Oversee work scheduling, establish work standards, and conduct site evaluations/audits. * Manage expenses and review job costs to ensure budget compliance. * Ensure service delivery meets the highest quality standards. * Maintain employee personnel records for administrative compliance. * Plan, organize, and supervise janitorial operations across all shifts. * Develop workflow processes and standards. * Ensure compliance with Local, State, Federal, and Company environmental procedures. What Were Looking For: * 3-5 years of supervisory experience with a strong background in operations and personnel management. * Ability to create and forecast productivity, staffing, and budget plans while initiating corrective actions as needed. * Commitment to customer satisfaction and quality standards. * Strong leadership in client communication and relationship management. * Proven experience in coaching, motivating, and leading a team. * Knowledge of HR policies and practices, including staffing, training, employee relations, and succession planning. Qualifications: * 3-5 years in a supervisory role. * Strong communication skills to effectively interact with clients and employees. * Valid Drivers License required. * Education: Bachelors degree (BA/BS) preferred. * Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook). Why This Position? * A dynamic work environment with career growth opportunities. * A company that values customer and employee satisfaction. * A chance to lead and develop a high-performing team. Why Work For The Budd Group?!? * We are a God-honoring company of excellence * PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!! * Medical, Dental, and Vision Benefits * Life, Accident, and Disability Insurance * HSA and FSA programs * 401(k) - We Match * Career Advancement * Free Online Classes for professional and personal development are available to ALL employees * Free Mental Health and Financial Assistance Programs * Pay on Demand + Cash Back rewards program * Classes to learn English or Spanish * Recruit60 Check us out!! * [please apply online] * Glassdoor * Linkedin The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.