Now Hiring - Century, LLC. - Account Specialist in Midwest City, OK

Full description of the position

About Company: Why Work for Century? Join Century Martial Arts, a trusted leader in the martial arts industry since 1976! As a team member, you'll enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401k matching, product discounts, paid holidays, and free onsite martial arts classes. We also offer an onsite workout facility, company-paid life insurance, paid holidays, tuition reimbursement, and short-term and long-term disability. Be part of a company that values your growth, health, and well-being--apply today! * Owned and Operated by Martial Artists One reason Century is so passionate about what we do is that many of our employees are martial artists. Our founder, Mike Dillard, won two Karate National Championships as a competitor. Some Century employees own or instruct at martial arts schools or spend their after-work hours and weekends competing and training. * Summary of Position:* The Account Specialist supports the Sporting Goods Sales Division by managing the order process and assisting with the execution of the company's broader business objectives. This role plays a key part in customer relationship management, order fulfillment, and sales growth initiatives. Essential Functions: * Conduct outbound sales outreach to current, inactive, and prospective accounts. * Accurately process all assigned customer orders. * Share responsibility for incoming phone orders with fellow sales agents. * Support management with special projects as needed. * Assist in the preparation and participation of trade shows. * Maintain and update sales history reports for assigned accounts. * Compile and prepare reports for trade show planning and follow-up. * Coordinate weekly order entry for multiple accounts using Century's order processing system. * Regularly monitor inventory and sales performance to provide timely account analysis to the sales team. * Present product and company information to prospective clients while fostering ongoing customer relationships. * Provide responsive customer service, assisting with order issues, billing, account inquiries, and cancellations. * Attend and participate in meetings with assigned retailer buying teams. * Navigate organizational structures to identify key decision-makers and understand purchasing workflows. * Key Skills and Qualifications: * Strong verbal and written communication skills * Proficient in computer operation and navigating various software programs, including MS Outlook, Excel, and Windows * Excellent customer service and interpersonal skills * High level of attention to detail and accuracy * Active listening and comprehension abilities * Capacity to learn and retain product knowledge effectively * Strong problem-solving and critical-thinking skills * Energetic, outgoing, and positive demeanor * Well-developed organizational and multitasking abilities * Reliable, dependable, and punctual * Collaborative team player with a cooperative mindset * Effective time management and prioritization skills * Professional conduct in all interactions * Strong work ethic and self-motivation Supervisor Responsibilities : none Work environment:** Typical office conditions - no exposure to adverse environmental conditions or loud noises Physical Demands*: * Sitting - 90% daily * Bending, crouching, stooping, kneeling, standing or walking - 10% daily (occasional) * Visual acuity (20/40 - correctable by glasses/contacts) * Repetitive motions such as typing * Occasional lifting, pushing, pulling * Talking and Hearing Travel:** 10% annually Required Education and Experience: * High school diploma or GED * 2 - 4 years of experience in a sales or customer service-related position Preferred Education and Experience: * Some college experience * Experience in a sporting goods retail role * Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Monday - Friday 7:30 a.m. to 4:30 p.m.