Now Hiring - Heads and Tales - Customer Service Sales Executive in Louisville, KY

Full description of the position

Customer Service and Sales Specialist Company Overview: Join Heads and Tails, a customer-centric and innovative marketing company dedicated to providing exceptional services and fostering meaningful customer relationships. We are currently seeking a motivated and personable Customer Service and Sales Specialist to join our dynamic team. If you are passionate about delivering outstanding customer experiences and have a flair for sales, we want you on board! Customer Service and Sales Specialist Location: Fort Lauderdale Responsibilities: * Respond promptly and professionally to customer inquiries. * Provide accurate information about our products and services. * Address and resolve customer concerns, ensuring a positive and satisfactory experience. * Effectively communicate our products' features and benefits to potential customers. * Meet and exceed sales targets through proactive selling and relationship-building. * Process customer orders accurately and efficiently. * Collaborate with the logistics team to track and update customers on the status of their orders. * Investigate and resolve customer complaints or issues, working closely with other departments when necessary. * Document and report recurring issues for continuous improvement. Stay informed about product updates, industry trends, and market competition to effectively communicate with customers. Qualifications: * Eagerness to gain experience in customer service and sales roles. * Excellent communication and interpersonal skills. * Strong problem-solving abilities with a customer-centric mindset. * Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Benefits: * Competitive pay with performance-based incentives. * Comprehensive health, dental, and vision insurance plans. * Opportunities for professional development and career advancement. * Collaborative and inclusive work environment. How to Apply: To apply, please submit your resume via Indeed. Customer Service and Sales Specialist Job Type: Full-time Pay: $43,000.00 - $47,000.00 per year Schedule: * Day shift Supplemental Pay: * Bonus opportunities Ability to Commute: * Louisville, KY 40224 (Required) Ability to Relocate: * Louisville, KY 40224: Relocate before starting work (Required) Work Location: In person