Now Hiring - Zoho Corporation Pvt. Ltd - Account Manager in Austin, TX

Full description of the position

Job Description We're looking for a strategic relationship-builder with a passion for business software and customer success. As an Enterprise Account Manager, you'll work closely with some of our largest customers, ensuring they've had a smooth implementation and continue to get value from their Zoho investment. You'll be their trusted advisor--checking in regularly, helping them explore new ways to optimize their ecosystem, and identifying opportunities to expand their Zoho footprint. This is a quota-carrying role with quarterly revenue goals, and successful performance is rewarded through sales commission structures. Please note, this role requires reporting to the office 5 days a week. If you are interested, attach a cover letter along with your application * Skills: Confident Communicator - Lead conversations with customers across industries, translating complex needs into clear solutions. * Customer Advocate - Listen deeply, identify root issues, and guide clients toward meaningful outcomes that improve their experience. * Sales-Driven - Own a quarterly revenue target through strategic upsell, cross-sell, and service opportunities. * Tech-Savvy - With over 60 applications in our suite, you're naturally curious, quick to learn, and excited by new tools and platforms. * Engaging Presence - Comfortable on daily video calls, you're proactive in setting meetings, following up, and keeping momentum going. * Business Software Fluency - Understand the value of tools like CRM, IT management, BI, and marketing automation--and how they solve real-world business problems. * Responsibilities: Our top performers don't just meet expectations--they redefine them. They treat every interaction as an opportunity to add value, regardless of job title or function. If you're someone who takes ownership, leans in, and thrives in a fast-moving environment, you'll do well here. * What you 'll do: * Proactively engage with Zoho's most strategic accounts through calls, emails, and virtual meetings to build trust and long-term relationships * Understand each customer's evolving needs and identify opportunities to expand their Zoho investment through upsell and cross-sell strategies * Own the full sales cycle--from identifying opportunities to crafting proposals, managing your pipeline, and closing deals * Collaborate cross-functionally with marketing, legal, finance, and product teams to solve problems, deliver a great customer experience, and ensure long-term success * You'll thrive here if you: * Embrace working in a diverse, global environment where different perspectives make us stronger * Think on your feet and adapt quickly when things shift (because they will) * Stay grounded in the face of complexity and ambiguity--you don't need everything perfectly defined to move forward * Pitch in wherever needed, with patience and a team-first mindset * Give and receive feedback with humility, always aiming to help the team grow * Why you should or shouldn 't apply * We're proudly private - Zoho isn't chasing an IPO or exit. We invest in long-term innovation, our people, and a culture that values humility and autonomy. If stock options are your goal, this may not be the right fit. * We hire for the long haul - We support our employees with the expectation of mutual loyalty and growth. If you're just looking for a short-term stop, this likely isn't it. * You should genuinely enjoy software - A real interest in business and enterprise technology is key to thriving here. If software isn't your thing, neither is this role. * We value mindset over job titles - Flexibility, curiosity, and ambition matter more to us than status or hierarchy. * Learning is part of the job - Our most successful team members are self-starters who aren't afraid to dive in, explore, and figure things out as they go. * We're grounded, not flashy - You won't find ping-pong tables or rooftop lounges here. Instead, we offer meaningful work, good people, and real work-life balance. * Low ego, high standards - We care about doing great work and finding satisfaction in the process--not chasing clout. * Salary and Benefits The base salary for this role starts at $80,000 plus commission. Permanent employees are offered a full suite of competitive benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k. Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States. Zoho USA is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment. Job Information Date Opened 04/01/2025 Industry Technology Job Type Full time State/Province Texas City Austin Zip/Postal Code 78702 Country United States