Now Hiring - Bone Safety Signs - Sales Operations Coordinator in Alpharetta, GA

Full description of the position

Position Summary: We are seeking a dynamic and results-driven CRM and Sales Operations Manager to join our team. This individual will be responsible for building, managing, and optimizing our Customer Relationship Management (CRM) system, generating high-quality leads, and ensuring the sales team meets or exceeds targets. The ideal candidate will have a strong background in CRM tools, lead generation, and sales accountability, with a focus on driving revenue growth through strategic processes and performance management. Key Responsibilities: * Build, implement, and maintain the company's CRM system to streamline lead tracking, customer relationships, and sales processes. * Develop and implement strategies to ensure data quality, accuracy, and consistency within the CRM. * Integrate the CRM system with other sales and marketing tools for seamless data flow and reporting. * Conduct regular training and support for the sales team on best practices for using the CRM effectively. * Develop and execute strategies to generate new business leads, including email campaigns, cold calling, social media outreach, and other methods. * Identify, qualify, and prioritize sales leads using data-driven insights and CRM analytics. * Collaborate with the marketing team to align lead-generation efforts and refine targeting strategies. * Monitor and evaluate the performance of the sales team against established targets and KPIs. * Provide coaching, training, and support to sales representatives to ensure they are meeting performance expectations. * Implement and enforce sales processes, ensuring the team adheres to CRM usage, lead follow-up protocols, and reporting. * Conduct regular one-on-one meetings with team members to review progress, identify roadblocks, and provide feedback for improvement. * Create and present regular performance reports for leadership, highlighting wins, opportunities, and areas of improvement. * Utilize CRM analytics to generate reports on sales pipeline, lead conversion rates, and overall sales performance. * Provide actionable insights to leadership and the sales team to optimize sales strategies and performance. * Continuously evaluate the sales process for efficiency improvements and alignment with company goals. Qualifications: * Proven experience in CRM management (Salesforce, HubSpot, Zoho, etc.) and sales operations. * Strong background in lead generation and pipeline management. * Excellent understanding of sales metrics, KPIs, and performance management. * Exceptional communication and leadership skills with the ability to motivate and hold a team accountable. * Ability to analyze data and translate insights into actionable strategies. * Proficient in MS Office, Excel, and CRM software. * Bachelor's degree in Business, Marketing, or experience in related field (preferred). Job Type: Full-time Pay: $22.00 - $30.00 per hour Benefits: * 401(k) * Health insurance * Life insurance * Paid time off Schedule: * 8 hour shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person