Now Hiring - The Chattanooga Marriott Downtown - Defoor Hospitality Group - Director of Sales and Marketing in Chattanooga, TN

Full description of the position

Job Summary: The Director of Sales is responsible for driving hotel revenue and maximizing REVPAR index by identifying and securing corporate accounts, individuals, business groups, meeting planners and travel agencies. This role is responsible for developing and executing the annual marketing plan, departmental budget, and sales strategy, while leading and mentoring the Sales team to exceed performance goals. Responsibilities: * Develop and implement the annual marketing plan and follow through with a monthly sales action plan. * Must meet the number of predetermined quality sales calls per week. * Oversee the Request for Proposal (RFP) Process and the Request for Proposal Qualifying Process to position the property to meet or exceed budgeted revenue goals. * Be the Revenue Management Champion at the hotel by communicating with staff about strategies and opportunities as well as participating in sales efforts * Be aware of local activities and attend functions to represent the hotel (chamber meetings, travel shows, etc.). * Handle inbound sales calls and conduct property site tours with prospective clients. * Maintain an organized filing system of accounts and complete all necessary sales documentation. * Communicate bookings and customer needs to other hotel employees in order to provide a smooth transition and ensure guest satisfaction and returned business. * Responsible for developing annual marketing reports, creating sales and marketing techniques, develop all potential markets for the property, and executing and distributing of all in-house advertising and promotional campaigns. * Must have knowledge of Property Sales Management/Tracking System, Rate and Inventory system, PMS reservation systems, and have basic computer skills with knowledge of such programs as Microsoft Word, Excel, and have on-line experience. * Maintains working future trace and calendar/appointments * Supervise and guide sales manager/coordinator(s) per their job descriptions in a firm and fair manner. * Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. * Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests. * Adheres to and follows all brand Sales Procedures * Provide timely responses to reporting needs and guest-related matters. Required Skills/Abilities: * Valid driver's license and dependable transportation available to call on customers at their office or location and to attend necessary functions. * Strong verbal and written communication skills * Outgoing personality with a passion for prospecting and cold calling * Flexibility to work varied schedules, including weekends and holidays * Must be highly organized and take initiative to seek out new sources of business * Must be honest and work well with others. Education and Experience: * Bachelor's Degree in Hospitality, Marketing, Business or related field preferred. * Minimum 5 years' experience in a prior Sales leadership role * At least 2 years in a prior Sales leadership role in a hotel operation. Supervisory Responsibilities: * Directly manage and mentor all Sales department staff * Ability to lead, direct and work with people. * Provide leadership, training, and performance evaluations in a fair and consistent manner. Physical Requirements: * Ability to stand/walk on feet for 8+ hours * Must have eyesight enabling vision both near and far. * Finger dexterity to type, to write, and work on a computer. * Must speak in a clear, understandable voice and hear at a basic level, and understand English. * Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Job Type: Full-time Pay: $100,000.00 - $125,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Application Question(s): * How many years of Hotel Sales Management experience do you have? Experience: * Sales: 5 years (Required) Work Location: In person