Now Hiring - Moldaw Residences - Sales Counselor in Palo Alto, CA

Full description of the position

When you work at Moldaw Residences , you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! Moldaw Residences is recruiting for a hospitality focused Residency Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals. Here are a few of the daily responsibilities of a Residency Counselor: * Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals. * Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs. * Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets. * Conduct tours of the property. Able to effectively overcome objections and ask for the sale. * Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs. * Complete paperwork and data entry into the lead management system on a daily basis. * Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections. * Actively participate in any in-house marketing events. * Actively participate in generating resident and prospect referrals * Actively participate in any community outreach efforts. Here are a few of the qualifications we need you to have: * Bachelor's degree (emphasis in sales/marketing preferred). * Two years' experience in marketing/sales. * One year experience in senior housing or healthcare-related field. * One year experience in hospitality preferred. What Moldaw Residences Offers: * Competitive pay * Team oriented working environment * Accrued Vacation, beginning at day one * Holiday Pay * Employee Snack monthly allowance * Discounted meal plans * Discounted gym membership to the Oshman JCC * Health insurance, dental & vision insurance, pet insurance, and life insurance available * 401K Retirement Savings Plan * Daily Pay Schedule: Monday through Friday Pay Range: $85,000 to $90,000 Supplemental Pay: Commission pay per sale and bonus structure Job type: On-site no remote work available If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer