Now Hiring - Dealers Choice Services INC - Business Development Center (BDC) Representative in Houston, TX

Full description of the position

About Us: We're passionate about providing exceptional automotive experiences. We're growing and looking for a motivated, customer-focused BDC Representative to join our dynamic sales team. If you love connecting with people, have a positive attitude, and want to start or grow your career in the automotive industry, we want to hear from you! Position Summary: The BDC Representative is responsible for handling inbound and outbound customer inquiries, scheduling appointments, and assisting customers through the first steps of the vehicle sales process. Your role is crucial in creating a great first impression and helping drive dealership sales. Key Responsibilities: * Answer incoming calls, internet leads, and online chat inquiries promptly and professionally * Schedule sales appointments and follow up with prospective customers * Maintain accurate customer information and notes in the CRM system * Proactively reach out to past customers to generate new business opportunities * Work closely with the sales team to ensure smooth hand-offs and excellent customer service * Meet or exceed appointment setting and sales goals Requirements: * Strong communication skills, both verbal and written * Energetic, outgoing, and customer-service oriented * Ability to multi-task in a fast-paced environment * Comfortable using CRM tools, phone systems, and basic computer applications * Previous BDC, call center, or dealership experience is a plus -- but we will train the right candidate! * High school diploma or equivalent (college degree is a plus) What We Offer: * Paid training * Competitive base salary + bonuses * Opportunities for career advancement * Friendly, supportive team environment * Employee discounts on vehicles and services Ready to Start Your Career With Us? Apply today by sending your resume We look forward to meeting you! Job Type: Full-time Pay: Up to $1,500.00 per week Benefits: * Flexible schedule * Opportunities for advancement * Paid training * Referral program Schedule: * 10 hour shift * Monday to Friday * Weekends as needed Supplemental Pay: * Bonus opportunities * Commission pay * Monthly bonus * Performance bonus * Weekly bonus Ability to Commute: * Houston, TX 77091 (Required) Ability to Relocate: * Houston, TX 77091: Relocate before starting work (Required) Work Location: In person