Now Hiring - Pen Air Credit Union - Mortgage Sales Manager in Pensacola, FL

Full description of the position

Company Description Since 1936 PenAir Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we're passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity and they're woven throughout our culture. PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve from Mobile County, Alabama to Leon County, Florida. Careers Do you have a passion for helping others? Currently, PenAir provides access to 11 convenient locations in Baldwin County, AL and Escambia and Santa Rosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too. Join the team. You 'll fit right in. Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you? The PenAir difference. Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits. Holistic Amenities: * Up to $15K available for continuing education * Student Loan Paydown * Adoption Assistance Reimbursement * Wellness Programs * Gym membership reimbursement * Formal Career Development Resources * Financial Wellness Resources * Purchase assistance with computers and fitness equipment. Benefits Package Highlights: * Generous PTO Plan--20 days for new hires * Paid Maternal & Parental Leave * Competitive Retirement Plan * Competitive medical, dental & vision plans * Company paid Telehealth services. * Company paid Short Term Disability * And more.! About the role: The Mortgage Sales Manager is responsible for carrying out strategic initiatives, sales development, monitoring team performance, providing member service, training staff, and personal loan production by working with the Operations, Servicing, and Home Managers to ensure origination documentation is completed accurately and conforms to PACU policies and procedures, including but not limited to Investor and Secondary market policies and procedures. The member experience will be the primary focus by educating and teaching the power of homeownership, building generational wealth, and making the American Dream accessible to everyone. This role is personally responsible for overseeing the mortgage loan production and meeting or exceeding the budgeted origination goals for the first mortgage MLOs. Major Duties and Responsibilities: * Coaches, mentors, and develops Mortgage Loan Originators (MLOs) on creating the ultimate member experience in all aspects of housing finance. The primary source of originations will leverage data and technology within PACU to educate members using a consultative sales approach. The secondary source of origination will maintain and develop outside referral relationships (vendors, realtors, builders, etc.) by sharing various training opportunities to develop referral contacts. * Maintains a personal pipeline of referred mortgage loan requests and employee loans. Personal closing goals will be a minimum of $1,000,000 on average per month and will be reset annually as needed. * Maintains a positive culture and work experience by successfully collaborating with Operations, Servicing, and Home Equity Teams to ensure a smooth workflow for the benefit of membership. * With a focus on education, lead the sales team in providing a best-in-class home buyer education platform (both virtual and in-person) that builds relationships through a consultative sales approach. * Collaborates with the VP of Mortgage to drive strategy and develop the correct product offerings to meet the needs of the members. Maintains a solid working knowledge of the PenAir Credit Union product suite and a high-level understanding of competitors' product offerings and how these could impact PACU's future product offerings. * Provide direction and recommendations to management, based on research data, regarding department efficiencies and market strategies that meet the Credit Union's mission and values. * Maintains regular coaching sessions, both individually and in groups, with the sales team while monitoring sales performance and key metrics to identify growth opportunities. Fosters a high-energy, results-driven environment with ongoing training, coaching, and incentives. * Performs other job-related duties as assigned Minimum Qualifications: * Experience: Five years to eight years of similar or related experience, including preparatory experience. Experience using social media platforms to educate and originate is preferred. * Education/Certifications/Licenses : (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. * Interpersonal Skills: The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. * Other Skills: Strong supervisory abilities, proficiency in PC (technology), compliance expertise, leadership, excellent written and verbal communication skills. This Job Description is not a complete statement of all duties and responsibilities comprising the position.