Now Hiring - Mitsubishi Corporation - Inside Service Sales Manager in Warrendale, PA

Full description of the position

Position Summary - Inside Service Sales Manager Lead & Drive Sales - Manage all aspects of inside service sales to align with strategic goals, sales plans, and business growth objectives for Critical Power Services. Execute Strategies - Develop and implement scalable sales strategies to achieve orders, revenue, and customer retention goals. What you'll do: * Manage Operations - Oversee processes and resources of the inside service sales team, ensuring efficiency and alignment with business objectives. * Forecast & Budget - Assist in preparing annual budgets, revenue forecasts, profitability projections, and staffing plans. * Sales Strategy - Support the development of sales plans to drive business growth and track performance against key sales goals. * Team Leadership - Direct, train, and develop employees through cross-training, education opportunities, and performance reviews. * Customer Engagement - Build and maintain relationships with key stakeholders at customer organizations and industry events. * Escalation Management - Develop and oversee problem resolution procedures to ensure customer satisfaction. * Negotiation & Contracts - Support RFQs, specification reviews, and contract negotiations as needed. * Market Analysis - Monitor and report on customer trends, competitor activity, and market insights to adjust sales strategies. * Software & CRM - Advocate for and support software-based sales tools, including Salesforce and CRM systems. * Brand Representation - Enhance the Division's professional image through customer interactions, vendor relationships, and internal collaboration. What you'll bring: * Education & Experience - bachelor's degree in business or related field with 5+ years in technical sales and 3+ years in management, or equivalent experience. * Service Sales Expertise - Advanced knowledge of selling service products and commercial negotiation. * Strategic & Analytical Thinking - Strong problem-solving, forecasting, and data analysis skills. * Leadership & Collaboration - Proven ability to work in a team environment, lead multiple projects, and drive performance. * Communication & Presentation - Excellent interpersonal, verbal, and written** communication skills for engaging with customers, vendors, and internal teams. * Technical Proficiency - Advanced skills in Microsoft Office, Salesforce, CRM platforms, and product development software. What 's in It for You? * Comprehensive Health Coverage : We've got you covered! MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs. * Retirement Plans : Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you. * Generous Paid Time Off : Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year. * Career Development : We're invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career. * Exclusive Employee Discounts : Being part of the MEPPI family comes with perks! Enjoy profit sharing and special discounts on our products and services, designed to make your life better. * 24-Hour Fitness Center : Stay fit with access to our on-site fitness center, available to you 24/7. Why MEPPI? At MEPPI, you're not just another team member--you're part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we're a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future. About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that's driving the future of transportation and energy solutions. Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly. Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.