Now Hiring - Empire Truck Sales - Service Clerk | Pensacola, FL in Pensacola, FL

Full description of the position

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk with strong customer communication skills, who is a self-starter and a quick learner to assist our service team. Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team. * Responsibilities: * Generate Purchase Orders * Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced * Maintain the Service Department's filing and records * Update customer profiles using information from customer work orders * Prepare, record, and submit warranty claims within the manufacturer's required time guidelines to maximize collections on warrantable repairs * Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties * Field internal and external customer inquiries to the Service Department * Will be trained to handle payroll * Dealership experience or related industry is required (Service Department and/or Automotive Retail is highly preferred) * Mechanical knowledge in automotive or diesel repair is beneficial * Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs * Must be detail-oriented, organized, and can multi-task in a fast-paced environment * Excellent professional & interpersonal communication (verbal & written) skills * Able to solve problems independently * Able to work scheduled shift * GED or High School Diploma Benefits: * Exceptional Incentives & Benefits * In-House Training * Climate Controlled Environment * Medical/Dental/Vision/Life Insurance * Company paid Short-term and Long-term Disability Coverage * Company 401k Plan * Advancement Opportunities Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance. Empire Truck Sales, LLC is an Equal Opportunity Employer