Now Hiring - Hunting PLC - Customer Service Representative in Fryeburg, ME

Full description of the position

Job Description Hunting, Dearborn Division is seeking a self-motivated, detail-oriented Customer Service Representative (CSR) to work in our Sales Department. This dynamic person will support the Sales Department's company objectives through business support, customer support, and quoting jobs under the guidance of our sales leaders. The CSR will support and strengthen customer relationships, prepare quote routings and estimates, champion customer work to production, and communicate customer requirements to the organization. At Dearborn, we innovate and collaborate with global technology leaders to make the world a better place, from undersea to outer space. A leader in manufacturing of highly advanced, precision machined, components, Hunting Dearborn machines specialty alloy products to blueprint, providing solutions to our global customer's toughest challenges in industries spanning aerospace and defense, space exploration, power generation, petroleum, nuclear, sub- surface, transportation, and a host of commercial industries, from our state- of-the-art facility. We provide a competitive benefits package, training, and development opportunities all while working for a stable employer. Responsibilities * Frequent communication with customers and stakeholders; acting as tactical daily liaison * Review customer purchase orders and contractual requirements * Support the development of proposal packages to customers * Generate & manage internal and external delivery/performance reports * Create sales order in ERP system according to established procedures * Coordinate delivery schedules, purchase order changes, and expedite requests * Provide technical support to internal and external stakeholders regarding change orders or disposition of non-conforming product, including capacity and capabilities * Perform additional tasks as required by Sales Manager Required Skills and Experience: * High School Diploma required * Bachelor's degree or equivalent work experience preferred * Sales, project management, and or relevant industry experience required * Proficient in MS Word, Excel, Outlook, and PowerPoint * Blueprint reading/understanding and basic GD&T knowledge preferred * Positive attitude, attention to detail, and ability to multi-task are essential * Effective communication skills (oral and written) are essential * Proven ability to take initiative, be an effective contributor, and demonstrated problem solving skills * Preference will be given to candidates with demonstrated account management experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit depending on the work being completed. The employee is required to occasionally use hands to handle tools and inspect parts and equipment. Employees must be able to lift up to 50 pounds and push material carts. Work Environment/Conditions * Monday to Friday, day schedule, 8 or more hours per day. * Pristine, climate-controlled facility, equipped with state-of-the-art machinery and equipment. * Noise level in work environment is typically low to moderate. * Exceptional company culture, diverse and interesting work, with the opportunity to build meaningful relationships. * We take pride in being an excellent resource for the professional growth of our employees and providing a safe and supportive environment. * On-site presence is required. Benefits * Health Insurance * Dental Insurance * Vision Insurance * Paid Time Off * 401k * 401k Match * Life Insurance * Tuition Reimbursement * Parental Leave * Professional Development Assistance * Employee Assistance Program * On-Site Fitness Room * Company Sponsored Employee Events ----------------------------------------------------------------------------------------- All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. Candidates are required to be authorized to work in the United States. All employees must be able to comply with the company Drug and Alcohol Policy, which includes participation in Company random drug testing. Employment is subject to background checks appropriate to the position. Education * High school diploma or equivalent required. * Bachelors degree preferred Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Job Type: Full-time Pay: $26.45 - $31.25 per hour Expected hours: 40 - 45 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Parental leave * Professional development assistance * Vision insurance Shift: * 8 hour shift * Day shift Ability to Commute: * Fryeburg, ME 04037 (Required) Ability to Relocate: * Fryeburg, ME 04037: Relocate before starting work (Required) Work Location: In person