Now Hiring - The UPS Store - Sales Associate The UPS Store in Chattanooga, TN

Full description of the position

Job description The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best- value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others, maintains a clean, organized, and safe working environment Performs other duties as assigned, develops as a team player and is critical to the production process Operates and maintains print and finishing equipment, produces/designs, proofs, and updates materials for customer projects Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed May open and/or close the store and perform end-of-day accounting, etc. Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents, produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Takes ownership of the customer's shipping needs and offers viable solutions, understands and fulfills the needs of walk-in customers and telephone/email inquiries QUALIFICATIONS High school diploma or GED required, strong computer skills, including Microsoft Office and Adobe Suites, outstanding phone skills, strong verbal and written communication skills, including spelling and math, prompt, reliable, and responsible, able to lift 40+ pounds Job Type: Full and Part time Pay: $14.00 per hour Expected hours: 20 - 40 per week Benefits: * Flexible Schedule * Attendance Bonus * Performance Bonus Shift: * 8 hour Shift * 4 hour Shift Education: * High school or equivalent (Preferred) Job Types: Full-time, Part-time Pay: From $14.00 per hour Expected hours: 20 - 40 per week Benefits: * Flexible schedule Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift Education: * High school or equivalent (Required) Experience: * Microsoft Office: 1 year (Required) Ability to Commute: * Chattanooga, TN 37408 (Required) Work Location: In person