Now Hiring - Natera - Professional Services Principal, AI Solutions for Sales Effectiveness in Austin, TX

Full description of the position

POSITION SUMMARY: We are seeking a highly skilled and innovative Director to lead our efforts in leveraging AI solutions to enhance sales effectiveness. In this role, you will drive the integration of AI-powered tools and technologies across the sales organization, enabling data-driven decision-making, optimizing sales processes, and ultimately improving overall sales performance. This position combines deep expertise in AI with a strong understanding of sales strategy and analytics, ensuring that AI strategies are aligned with business objectives and deliver measurable results. PRIMARY RESPONSIBILITIES: * Lead the development and execution of AI-driven strategies designed to optimize the sales process, enhance sales team performance, and improve sales outcomes. * Identify opportunities for AI application in key areas such as analytical insights, sentiment analysis, customer segmentation, and personalization of sales approaches. * Evaluate, implement, and integrate AI solutions such as predictive analytics, machine learning algorithms, and AI-based CRM tools to streamline sales workflows. * Manage the deployment of AI-powered tools and platforms, ensuring smooth adoption and effective use across the sales organization. * Work closely with IT, data science, and product teams to ensure the successful integration of AI technology into existing sales systems * Utilize AI-driven analytics to enhance decision-making, improve pipeline management, and boost conversion rates. * Drive the use of AI and data analytics to provide actionable insights on sales performance, customer behaviors, and market trends. * Provide regular reports and recommendations to senior leadership on the impact of AI solutions on sales effectiveness and ROI. * Stay at the forefront of AI trends and technologies, continuously evaluating new tools and methodologies to improve sales performance. * Champion innovation by testing and scaling new AI models or platforms to drive sales efficiency and effectiveness. * QUALIFICATIONS: * Bachelor's degree in Business, Computer Science, Engineering, Data Science, or a related field (MBA or advanced degree is a plus). * Minimum of 8+ years of experience in sales operations, sales enablement, or business strategy, with at least 3+ years of hands-on experience utilizing AI solutions in a sales context. * Proven track record of successfully implementing AI technologies to improve sales effectiveness, revenue growth, or sales productivity. * Strong background in sales processes, CRM systems, and sales performance analytics * Experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization). * VBA, MySQL and/or database querying experience preferred. * Advanced proficiency in Excel necessary (SQL a plus). * KNOWLEDGE, SKILLS, AND ABILITIES:* * In-depth knowledge of AI, machine learning, and data analytics, with the ability to translate these technologies into actionable sales strategies. * Strong understanding of sales methodologies and the ability to apply AI solutions to enhance traditional sales processes. * Expertise in AI tools and platforms that support sales operations (e.g., predictive analytics, automated lead scoring, AI-based CRM systems). * Excellent problem-solving skills, with the ability to identify key opportunities for AI implementation in sales workflows. * Proven experience leading cross-functional teams, managing projects, and driving change across organizations. * Strong communication skills, with the ability to articulate complex AI concepts in a clear and compelling way to non-technical stakeholders. * Endless curiosity and a need to dive deeper for understanding. * Strategic thinker with a strong business acumen * PHYSICAL DEMANDS & WORK ENVIRONMENT:* * Duties are typically performed in an office setting and/or in the field. * Ability to use a computer keyboard, communicate over the telephone and read printed materials. * Duties may require working outside normal working hours (evenings and weekends) at times. Travel required for this position: No or Yes x : Infrequent travel OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit [please apply online] Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: [please apply online] Please be advised that Natera will reach out to candidates with [please apply online] email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: * BBB announcement on job scams * FBI Cyber Crime resource page