Now Hiring - NeuMed Modern Urgent Care + IV Therapy - Front Desk Patient Coordinator & Sales in Houston, TX

Full description of the position

About NeuMed: NeuMed is not your typical urgent care. We're a modern, wellness-focused healthcare clinic offering top-tier urgent care, IV therapy, and innovative wellness services in a calm, spa-like setting. We are rapidly expanding across Houston and looking for dynamic, patient-first individuals to join our growing team. Position Overview: We're seeking an enthusiastic and driven Front Desk Patient Coordinator to be the face of our clinic. You'll play a key role in delivering a welcoming and seamless experience for every patient who walks through our doors--while also having the opportunity to earn monthly bonuses through performance- based incentives. If you're great with people, thrive in a fast-paced setting, and love the idea of combining hospitality with healthcare, this role is for you. Key Responsibilities: * Greet and check-in patients with warmth and professionalism * Answer phones, schedule appointments, and verify insurance * Educate patients on NeuMed memberships, IV therapy, and wellness services * Encourage and guide patients to leave Google reviews post-visit * Promote monthly specials and assist with service upgrades * Maintain an organized, clean, and welcoming front desk environment * Work closely with clinical staff to ensure smooth patient flow * Maintain confidentiality and follow HIPAA protocols What Sets This Role Apart: Monthly Incentive Bonuses - Earn extra income by: * Getting 5-star Google reviews from patients * Selling NeuMed memberships * Upselling or educating patients on IV therapy, injections, and other wellness services Growth Opportunities - Be part of a rapidly expanding company with room to grow into lead and management positions Modern Wellness Environment - Work in a beautiful, spa-like clinic with a team that values innovation, empathy, and energy Ideal Candidate: * Outgoing, friendly, and confident communicator * Sales-savvy mindset with a love for wellness and health * Strong multitasking and organizational skills * Previous experience in healthcare, hospitality, or retail is a plus * Comfortable working with EMR systems and basic tech tools * Weekend availability and flexibility for various shifts Perks & Benefits: * Competitive base hourly pay * Monthly incentive bonuses * Employee discounts on all services * Health and wellness benefits * Paid training and development opportunities * Supportive team environment Ready to join a fast-growing, patient-centered healthcare brand where you can truly make an impact --and get rewarded for it? Apply today and help us redefine modern healthcare at NeuMed. Job Type: Full-time Pay: $15.00 - $30.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Employee discount * Health insurance * Opportunities for advancement * Paid time off * Referral program * Vision insurance Schedule: * Day shift Ability to Commute: * Houston, TX 77008 (Required) Ability to Relocate: * Houston, TX 77008: Relocate before starting work (Required) Work Location: In person