Now Hiring - Conley Buick GMC - Used Car Sales Manager in Bradenton, FL

Full description of the position

Job Summary The Used Car Manager is responsible for overseeing the used car department within a dealership, ensuring optimal inventory management and sales performance. This role involves leading a team of sales associates, developing strategies to enhance customer satisfaction, and driving the overall profitability of the used car segment. The ideal candidate will possess strong retail sales experience and a passion for the automotive industry. Duties: Forecast monthly and annual sales, gross, and expenses. * Create and manage the department's budget. * Ensure regulatory compliance. * Direct and schedule department employees. * Set and support sales goals for the sales team. * Maintain inventory based on market analysis. * Conduct sales and training meetings. * Enforce product knowledge standards. * Enhance dealership image and customer satisfaction. * Support salespeople in closing deals and ensure Finance & Insurance (F\&I) turnover. * Communicate effectively with the new-vehicle sales manager. * Keep the sales team informed of inventory and advertising. * Identify quality units and enforce the vehicle turn policy. * Appraise vehicles and manage reconditioning. * Plan vehicle display strategies and manage wholesaling activities. * Assist with promotional activities and monitor auction activity. * Approve auction paperwork and track results. * Address customer complaints promptly and attend relevant meetings. * Maintain a professional appearance at all times. * Meet manufacturer goals and Customer Satisfaction Index (CSI) objectives. * Establish a clear vision for the sales team. * Engage and motivate the team to achieve success. * Drive business growth through active involvement in day-to-day operations. * Ensure timely and effective lead handling. * Manage Drive Centric follow-up processes. * Oversee showroom, e-commerce, and phone traffic to maximize sales opportunities. * Assist in managing departmental expenses. * Effectively resolve customer complaints to ensure satisfaction. * Manage all aspects of inventory, including sourcing, pricing, and reconditioning. * Analyze sales data, monitor profits, and develop strategies for improvement. * Attend meetings, stay updated on industry trends, and coordinate with other departments. * Desk deals and appraise vehicles daily. * Attend Saturday sales meetings and host additional meetings as needed. * Monitor Vehicle Detail Page (VDP) vehicles and leads, and manage vendor relationships. * Ensure timely vehicle reconditioning processes. * Check pricing and marketing materials daily for accuracy and effectiveness. * Review key performance indicators (KPIs) daily and weekly to identify areas for improvement. * Purchase vehicles weekly and manage wholesale operations efficiently. Requirements: * Setting and achieving sales goals * Meeting manufacturer requirements * Driving a positive customer experience * Strong communication and organizational skills * Being a collaborative team player * Being goal-driven and results-oriented Skills * Proven experience in retail sales, preferably within a dealership environment. * Strong skills in inventory management and retail math to effectively analyze data. * Excellent sales management abilities with a focus on team development and motivation. * Bilingual capabilities are a plus, enhancing communication with diverse customers. * Proficient in outbound sales techniques, including cold calling strategies. * Strong analytical skills to assess market trends and make informed decisions. * Exceptional communication and interpersonal skills to build rapport with customers and team members alike. Pay Range: Pending experience and skill set: Approximately $150,000 to $200,000 This position is essential for driving the success of our used car department, making it an exciting opportunity for individuals passionate about automotive sales and customer service excellence. About Conley Buick Inc: We are a family-owned and operated business. Conley's has been in Bradenton, Florida, since 1966. Conley's represents exceptional customer service and has won numerous Sales and Service awards from prestigious organizations for our brands, GMC, Subaru, Buick, and now Isuzu. Our employees are the backbone of this organization, and we pride ourselves on providing additional training so that our staff can stay updated with all current technology and brand names. Job Type: Full-time Pay: $150,000.00 - $200,000.00 per year Benefits: * 401(k) * Dental insurance * Disability insurance * Employee discount * Health insurance * Life insurance * Opportunities for advancement * Paid time off * Professional development assistance * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Day shift * Holidays * Monday to Friday * Weekends as needed Supplemental Pay: * Commission pay * Monthly bonus * Performance bonus Language: * Read, and Understand English Fluently (Required) Ability to Commute: * Bradenton, FL 34207 (Required) Ability to Relocate: * Bradenton, FL 34207: Relocate before starting work (Required) Work Location: In person