Now Hiring - Soterix Systems, Inc. - Professional Services Sales Order Administrator in Dallas, TX

Full description of the position

Role Overview: We are seeking an Sales Order Administrator to support the sales team by managing order processing, purchase order (PO) submission, and vendor coordination. This role plays a crucial part in ensuring smooth operations by handling order fulfillment, vendor communications, and administrative tasks related to sales transactions. The ideal candidate will have experience in sales administration, order management, and working with manufacturers or vendors to ensure timely product delivery. Key Responsibilities: 1. Order Processing & Sales Support * Process sales orders from the CRM (Salesforce) to ensure all necessary information is complete. * Validate customer purchase orders (POs) for accuracy, pricing, and contract compliance. * Generate and submit POs to manufacturer vendors for product procurement. * Track and manage order fulfillment, ensuring timely shipment and delivery. * Provide order status updates to sales representatives and customers. 2. Vendor & Manufacturer Coordination * Communicate with manufacturers and suppliers to submit purchase orders, confirm lead times, and address any discrepancies. * Follow up with vendors on order confirmation, expected ship dates, and tracking details. * Resolve pricing, availability, and fulfillment issues with vendors as needed. * Ensure vendor invoices align with agreed-upon pricing and terms before submission for payment. 3. Inventory & Logistics Coordination * Work with vendor fulfillment teams to coordinate inventory levels for incoming orders. * Ensure product availability before submitting orders and notify the sales team of back orders or delays. * Track shipments and coordinate logistics with freight carriers when needed. 4. Sales Reporting & Documentation * Maintain accurate records of sales orders, purchase orders, and invoices. * Generate sales and order fulfillment reports for internal tracking and analysis. * Ensure data accuracy in CRM and ERP systems to support sales forecasting and reporting. * Document and track product warranty periods for shipped products 5. Compliance & Process Improvement * Ensure adherence to company policies, pricing agreements, and vendor contracts. * Identify and recommend process improvements to enhance sales operations efficiency. * Work closely with finance and accounting teams to ensure accurate invoicing and payment processing. Required Qualifications: Education & Experience: * Bachelor's degree in Business Administration, Sales Operations, or a related field preferred. * 4+ years of experience in sales operations, order processing, or procurement. * Experience working with manufacturer vendors and suppliers is a plus. Technical Skills: * Proficiency in Salesforce CRM and ERP systems. * Familiarity with purchase order processing systems and order management tools. Soft Skills: * Strong attention to detail and ability to manage multiple tasks. * Excellent communication skills for vendor and internal team coordination. * Ability to work in a fast-paced environment and meet deadlines. Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: * Health insurance * Paid time off Schedule: * Day shift Education: * Bachelor's (Preferred) Experience: * Sales Administration: 4 years (Preferred) Ability to Commute: * Dallas, TX 75226 (Required) Work Location: In person