Now Hiring - TransEdge Truck Centers - Assistant Account Manager in Allentown, PA

Full description of the position

Company Overview: About TransEdge: At TransEdge Truck Centers, we pride ourselves on being a premier network of full-service dealerships dedicated to excellence in customer service. Our comprehensive suite of offerings includes the sale of new and pre-owned trucks, a full spectrum of parts and services, leasing and rental options, and financing solutions for medium to heavy-duty trucks. With six state-of-the-art facilities throughout Pennsylvania, TransEdge is the authorized dealer for industry-leading brands such as Mack Trucks, Volvo Trucks, Hino Trucks, and Battle Motor Trucks. We are also at the forefront of innovation, providing training on the latest alternative fuel and electric propulsion technologies. Salary and Benefits * $50,000 to $65,000 per year, all rates are subject to experience level * Health insurance * Dental insurance * Vision insurance * Life Insurance * Accident Insurance * Critical Illness Insurance * Flexible Spending Account * Short & Long Term Disability * Paid time off * Birthday Off * Parental leave * Referral program * 401(k) Job Summary: The Assist Account Manager is employed to supply key accounts and account managers with an unmatched level of parts and service support while demonstrating a passion for our organizations and the brands we represent Duties * Participate in weekly department meetings to identify conquest business, open issues, customer spending trends, and define routes and areas to target * Be the internal point of contact for key accounts and account managers * Research and recover lost customers * Review & Process all PartsASIST Orders * Direct contact for conquest and strategic customers for Allentown, Stroudsburg and Blue Mountain locations * Assist AM with building opportunity and conquest pipeline * Assist AM with facilitating team vendor product and technical training * Manage, maintain, and increase customer integration of PartsASIST and CEM survey through utilization of MAPP * Work with department managers to resolve customer issues * Remain current on parts and service training * Assist AM to setup customers for fleet training * Follow up on parts orders and truck repairs to ensure customer satisfaction * Maintain a professional appearance * Other duties as assigned by management Education & Experience: * High School Diploma required * Ability to establish credibility and build strong relationships * Familiar with creating and implementing successful sales plan * Clear understanding of the language specific to the truck industry * Must possess and use good interpersonal skills and can interact well with customers, vendors, and co-workers in a positive and constructive manner * Strong customer service skills TransEdge Truck Centers is an equal opportunity employer committed to diversity in the workplace. We offer competitive compensation packages, professional development opportunities, and a supportive work environment where your contributions are valued. Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Referral program * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Commute: * Allentown, PA 18104 (Required) Work Location: In person