Now Hiring - ESI Management - AT&T Account Agent in Winter Park, FL

Full description of the position

We are a trusted partner of AT&T, dedicated to delivering world-class telecommunications solutions to businesses and individuals. We pride ourselves on exceptional customer service and innovative solutions that help clients stay connected and thrive in a fast-paced world. As an AT &T Account Agent, you will represent AT&T's cutting-edge products and services, including wireless, internet, and entertainment solutions. You will engage with customers to understand their needs, provide personalized recommendations, and ensure a seamless sales and service experience. AT &T Account Agent Key Responsibilities: * Engage with customers directly to discuss AT&T products and services that best suit their needs * Understand customer needs and offer tailored solutions that enhance their connectivity * Process new accounts, upgrades, and changes efficiently and accurately * Provide detailed information on pricing, plans, and promotions * Handle customer inquiries, complaints, and technical issues with professionalism and care * Maintain and manage a portfolio of accounts, ensuring customer satisfaction and retention * Meet and exceed individual and team sales targets * Stay updated on AT&T's latest products, services, and industry trends Qualifications for our AT &T Account Agent: * A high school diploma or equivalent is required; a Bachelor's degree is desirable * 1+ years of experience in sales, customer service, or account management (experience in telecommunications is a plus) * Excellent communication and interpersonal skills * Strong problem-solving skills and a customer-focused mindset * Ability to multitask and work in a fast-paced environment * Self-motivated and results-driven with a strong work ethic Job Type: Full-time Pay: $60,000.00 - $69,000.00 per year Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Work Location: On the road