Now Hiring - Legacy Properties of Tacoma LLC - Leasing Consultant in Tacoma, WA

Full description of the position

Leasing Consultant - Legacy Properties of Tacoma LLC Legacy Properties of Tacoma LLC proudly owns and manages several apartment communities in the Historic Stadium District of Tacoma. We take pride in creating exceptional living experiences for our residents, and every team member plays a vital role in our success. We're looking for a Leasing Consultant to join our dedicated team and help us grow in this fast-paced, rewarding industry About the Role As the Leasing Consultant, you'll be the face of our company -- responsible for attracting new residents, maintaining positive relationships with current residents, and ensuring a smooth leasing process. This role is ideal for a people-oriented, detail-driven professional who thrives in a dynamic, fast- paced environment. Key Responsibilities Leasing & Marketing * Advertise available apartments daily across various platforms (including online listings and social media). * Take high-quality photos of units and stage them for marketing. * Research the local rental market to ensure accurate and competitive pricing. * Maintain and grow our online presence to attract qualified leads. * Schedule and conduct property tours with prospective residents. * Match prospective residents with homes that suit their needs and lifestyle. * Follow up with prospects and process lease applications. * Maintain a strong understanding of lease terms, policies, and community guidelines. Resident Relations & Customer Service * Serve as the primary point of contact for both current and prospective residents. * Handle service requests and coordinate with maintenance as needed. * Conduct move-in and move-out inspections. * Respond professionally and promptly to all resident inquiries. * Promote a positive, welcoming atmosphere at all times. Administrative Duties * Accept and process rent payments, deposits, and applicable fees. * Manage lease renewals and prepare monthly renewal offers. * Maintain accurate records of tenant files, communications, and leasing activity. * Respond promptly and professionally to all incoming phone calls and emails. * Use AppFolio property management software daily for leasing, billing, and communication. * Process all move-in and move-out paperwork thoroughly and on time. * Prepare and send all required notices, including legal notices and reminders. * Ensure full compliance with Fair Housing laws, landlord-tenant regulations, and company policies. What We 're Looking For We're seeking a self-motivated, confident, and people-oriented professional who can take full ownership of their responsibilities. The ideal candidate will: * Be naturally friendly and enthusiastic with strong communication skills. * Feel comfortable engaging with people in person and on the phone -- not shy or hesitant. * Maintain a professional, polished appearance and demeanor. * Work independently but also as a team when needed. * Stay focused, task-oriented, and avoid workplace gossip or drama. * Take pride in their workspace and keep the office guest-ready. * Be creative, strategic, and hands-on with marketing efforts. * Handle challenges with a solution-focused, calm approach. * Respect professional boundaries and maintain confidentiality with residents. Qualifications Experience: * Property management or leasing experience is highly preferred. * Customer service or administrative experience is also valuable. Education: * High school diploma or equivalent required. * More importantly, candidates must be well-spoken, respectful, and professional in all communication. Skills & Knowledge: * Proficient in Microsoft Word and Excel. * Strong general computer skills and ability to learn new software quickly (especially AppFolio). * Excellent verbal and written communication. * Strong organizational skills and attention to detail. * Understanding of Fair Housing and landlord-tenant laws is a plus. * A creative eye for marketing, photography, and staging. Additional Requirements * Reliable transportation. * Availability to work Monday-Friday from 8:00 AM - 5:00 PM * On-call 1 week out of every 5 * Punctuality and consistency are a must Why Work With Us We've built a strong, loyal team that feels like family. Every current team member has been with the company anywhere from 5 years to a decade. We've worked hard to create a positive, drama-free workplace where everyone is respected, heard, and empowered to do their best work. We're proud of the environment we've built and are looking for someone who values a stable, team-oriented culture and brings the same level of pride and professionalism to their role. Ready to Apply? Job Type: Full-time Pay: $24.00 - $30.00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * On call * Weekends & holidays off Application Question(s): * his position requires Monday-Friday availability and one on-call week every five weeks. Does that work with your schedule, now and in the future? * Do you have any other jobs, side hustles, or obligations that may affect your availability or focus? * Do you anticipate any life changes in the next 6-12 months (relocation, school, caregiving responsibilities, etc.) that would affect your ability to commit to this position long-term? * Have you read the full job description? Are there any duties or requirements that concern you? * If hired, how soon can you start? Are you prepared to commit to this role long term? * How long did you stay at your last few jobs, and why did you leave? Ability to Commute: * Tacoma, WA 98402 (Required) Ability to Relocate: * Tacoma, WA 98402: Relocate before starting work (Required) Work Location: In person