Now Hiring - Touchstone Properties Ltd. - Resident Manager (Accredited) in Honolulu, HI

Full description of the position

Resident Manager Opportunity The Kalia Apartments is a unique cooperative apartment dwelling in Waikiki, and we are looking for an Accredited Resident Manager. Reporting to the Board of Trustees, this essential role runs the operations of our management office, connects with our staff and residents on-site, and ensures efficient interactions with vendors and partners. Success in this role requires experience with diverse populations and communication styles, excellent organizational skills, and an enthusiasm for building community culture. Responsibilities: * Resident Relations: Addressing resident complaints, concerns, and inquiries, and resolving disputes. * Property Maintenance: Overseeing maintenance and repairs, coordinating with contractors, and ensuring the building is well-maintained. * Enforcement of Rules and Regulations: Ensuring residents adhere to property rules and regulations. * Staff Supervision: Supervising on-site staff, including housekeeping, maintenance, and administrative personnel. * Emergency Response: Responding to emergencies and other urgent situations as needed. * Building Safety and Security: Ensuring the safety and security of the building and its residents. * Community Building: Fostering a positive and welcoming environment for residents. * Attend Monthly Board meetings, with written report. Requirements: * Excellent Communication: Strong verbal and written communication skills are essential for interacting with residents and staff * Customer Service: A friendly and helpful demeanor for building relationships with residents * Problem-Solving: The ability to quickly and effectively resolve issues and address resident concerns * Organizational Skills: Maintaining records, managing schedules, and coordinating tasks effectively, including digitization * Leadership and Supervision: Strong leadership and supervisory skills * Computer Skills: Microsoft Suite and Google Docs. * Technical Skills: Basic knowledge of building maintenance and repairs * Finance Fundamentals: Foundational understanding of budget and basic accounting Additional Details: * 2 bedroom, 1 bath apartment included Job Type: Full-time Pay: $70,000.00 - $75,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Weekends as needed Ability to Commute: * Honolulu, Hawaii 96815 (Preferred) Ability to Relocate: * Honolulu, Hawaii 96815: Relocate before starting work (Preferred) Work Location: In person