Now Hiring - Habitat for Humanity of Greater Dayton - Homeowner Services Coordinator in Dayton, OH

Full description of the position

Position Title - Homeowner Services Coordinator Summary Statement- Habitat for Humanity of Greater Dayton changes lives by building and preserving affordable homes for low-moderate income families in Clark, Greene, and Montgomery Counties. Since 1983, we have helped thousands of individuals preserve and achieve the dream of home ownership. Status - Non-exempt Reports to- Homeowner Services Program Manager Duties - Coordinates all services between Habitat for Humanity and the families we serve. Planning & Recruitment * Actively recruit partner families and family advocates * Represent Habitat for Humanity of Greater Dayton at fairs and other events to promote the home ownership program * Actively track success of recruitment efforts and application process for both partner families and family advocates * Assist Homeowner Services Program Manager in all aspects of screening and interviewing applicants Orientation and Training * Assist Homeowner Services Program Manager in conducting training of family advocates * Assist in the development and execution of homeowner workshops, curriculum, and all reporting Retention * Maintain regular contact with partner families through written monthly progress reports, budget counseling sessions, and sweat equity opportunities * Maintain positive relationships with family advocates by creating appropriate communication tools, following up with advocate concerns, and regularly providing opportunities for interaction with assigned partner family * Create, write and distribute quarterly homeowner newsletter. Processing * Answer all incoming calls to the organization and direct accordingly * Assist and greet all visitors and direct accordingly * Assist Homeowner Services Program Manager in maintaining timely and accurate records of homeowner class attendance, partner family progress, and advocate reports as required for use by staff and committees * Maintain accurate files of sign-in sheets and homeowner education pre/post-tests * Enter all family information into affiliate and national level databases Public Relations * Lead the planning, coordination and execution of groundbreaking and dedication ceremonies * Assist in the preparation and publication of written communications to stakeholders, including postcard invitations, newsletters, flyers, brochures, etc. * Assist in maintaining contact databases and affiliate portal Additional Responsibilities * Provide and contribute to a highly engaged work environment. * General office duties such as database input, email, telephone, and document filing. * Routinely works with a personal computer, telephone, copier, fax and scanner. * Other duties as assigned Knowledge and Skills * Demonstrated ability to learn and utilize the necessary software to complete job functions * Ability to work under firm deadlines with varied workflows * Demonstrated ability to provide outstanding service * Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, and welcomes constructive criticism * Willingness to successfully complete job related training Hours of Duty/Attendance * This is a full-time position that may require working more than 40 hours per week. General Qualifications * A high school diploma or equivalent is required. * Good verbal and written communication skills * Good management skills and the ability to work with a variety of people with differing levels of motivation and experience * Proficiency in Microsoft Office programs and database management skills * Ability to maintain accurate records and reports * Ability to work independently * Ability to prioritize and multi-task in a fast-paced environment * Ability to meet commitments, accept responsibility, handles change and meets attendance/punctuality requirements Habitat for Humanity of Greater Dayton provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law. Job Type: Full-time Pay: $16.00 - $19.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * Weekends as needed Education: * High school or equivalent (Required) License/Certification: * Driver's License (Preferred) Ability to Commute: * Dayton, OH 45405 (Required) Ability to Relocate: * Dayton, OH 45405: Relocate before starting work (Required) Work Location: In person