Now Hiring - Gamers Guild AZ - Professional Services Community Manager in Tempe, AZ

Full description of the position

Job Title: Community Manager Company : Gamers Guild Location : Tempe, AZ and Phoenix, AZ Job Type: Full-Time Pay Range: 45k - 50k DOE About Us: Gamers Guild AZ is a company based on a simple idea: creating a safe, inclusive, and fun gaming space for EVERYONE, but specifically (due to it frequently not being so) minors, LGBTQ, persons of color, and women. We have a in our stores that we expect everyone to follow and strongly enforce. Gamers Guild AZ is proud to be a Certified Neurodiverse Workplace (CNW) accredited by the International Board of Credentialing and Continuing Education Standards (IBCCES). Our Vision is to constantly improve our services, offerings, and community support while achieving the growth and stability necessary to offer new locations to a wider number of people. Ultimately, we hope to see a Gamers Guild in every city in North America: all united in their love of safe & fun gaming for all! Role Overview: We are seeking an energetic, organized, and community-focused Community Manager to help grow and nurture the rapidly expanding Gamers Guild community. This role centers on designing, planning, and executing non- gaming related events , supporting the Events Manager , and creating meaningful engagement opportunities through a variety of community-driven programs. You will play a key role in ensuring our community stays active, engaged, and excited--both within our physical location and across the country through digital platforms like Discord. Key Responsibilities: Event Planning and Execution * Design, Plan, coordinate, and Execute non-gaming events and holiday celebrations (e.g., movie nights, trivia contests, art shows, workshops, seasonal festivals). * Collaborate with the Events Manager to support larger gaming-focused and hybrid events. * Manage event logistics including scheduling, promotions, supplies, and set-up/tear-down operations. * Create post-event reports to evaluate success and gather feedback. Community Engagement * Develop and maintain strong relationships with community members through regular interactions both in-person and online. * Conduct community survey initiatives to assess interests, satisfaction, and suggestions for improvement. * Moderate and maintain a positive environment within our Discord server , including responding to inquiries, enforcing the Code of Conduct, and fostering productive discussion. * Drive and manage community initiatives such as: Painting contests, T-shirt design competitions, Guildkin Program (community member recognition, mentorship programs, or similar), Anniversary Party, Quarterly Community Ambassador and CoCC Appreciation Social, and a Charity Outreach Program Program Management * Collaborate with the marketing team to promote events, contests, and programs via social media, newsletters, and Discord. * Source prizes and incentives for contests and community initiatives. * Create and implement recognition systems to celebrate active, helpful, and creative community members. Qualifications: * Commitment to Our Code of Conduct: * At Gamers Guild, we prioritize creating an inclusive and respectful environment for all customers and employees. Our Community Manager must believe in, uphold, and reflect our Code of Conduct in all community engagement efforts, ensuring that our brand messaging remains welcoming, ethical, and aligned with our community standards. (Read more at) * 1-3 years of experience in community management, event coordination, or a related field. * Strong organizational skills with the ability to juggle multiple important projects simultaneously. * Excellent interpersonal and communication skills, both verbal and written. * Experience with Discord server management and online community moderation tools. * Self-starter with a proactive attitude towards problem-solving and project execution. * Passion for gaming culture and community building (gaming knowledge not required but a plus). * Strongly prefer local experience and access to groups who may be interested in our space for new events and hosting at North Phoenix Why Join Gamers Guild? * Creative Freedom: Bring your marketing ideas to life in a fun and passionate industry. Innovation is absolutely welcome and actively encouraged here at Gamers Guild; show us what you've got! * Growth Opportunity: Be part of a growing small business where your input directly impacts our success as we rapidly expand. * Community Focus: Work with a team dedicated to fostering a vibrant and inclusive gaming culture. * Employee Benefits: * Health, Dental, Vision, and Hospital Indemnity Insurance available * Parental Leave (up to 12 weeks) * PTO up to 20 days/year depending on tenure. * Sick time of 5 days/year. * Competitive pay based on experience * Employee discounts on products - usually cost + 10%, with some exceptions and 20% discount at Forks & Boards * Free Gamers Guild AZ Membership. * Payroll Advance - eligible after 120 days of employment, up to 5% of your annual pay at 0%. Limit goes up with tenure. * Gym membership reimbursement, up to $15/month. If you're excited about this opportunity and meet the qualifications, we'd love to hear from you! Gamers Guild is an equal opportunity employer and values diversity and neurodiversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Parental leave * Vision insurance Schedule: * Evenings as needed * Monday to Friday * Weekends as needed Ability to Commute: * Tempe, AZ 85282 (Preferred) Ability to Relocate: * Tempe, AZ 85282: Relocate before starting work (Preferred) Work Location: In person