Now Hiring - Lopez Islander Resort - Property Manager/Resident Manager in Bellevue, WA

Full description of the position

Job Overview: We are seeking an organized and hands-on Property Manager/Resident Manager to perform and coordinate day-to-day property maintenance, leasing activities, and serve as the primary point of contact for tenants. This role requires a blend of customer service, problem-solving, and practical skills to ensure our properties are well-maintained and our tenants are satisfied. On-site housing options are available. Key Responsibilities: * Perform and coordinate day-to-day maintenance and tenant correspondence by responding promptly to tenant maintenance requests and follow-up to ensure satisfaction. * Act as the main point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner. * Manage relations and coordination with external vendors and contractors for specialized services, ensuring quality and cost-effectiveness. * Lease, market and advertise available units to prospective tenants on-site and online platforms, signage, and other channels. * Conduct property tours and lease showings * Coordinate move-in and move-out processes, including inspections and documentation. * Collect rent payments, issue late notices when necessary, and maintain accurate payment records with bookkeeping team. * Mediate and resolve tenant disputes or communicate and consult regarding issues to ownership as needed. * Maintain detailed records of property activities, including leases, maintenance logs, and tenant communications. * Conduct regular property inspections to identify and fix maintenance needs and cleanliness levels and ensure compliance with safety standards. * Ensure compliance and understanding of local housing laws, regulations, and company policies. Qualifications: * High school diploma or equivalent; additional education or certification in property management is a plus. * 2+ years of experience in property management and maintenance, real estate, or a related field. * Experience negotiating leases and managing tenant relations. * Strong knowledge of property maintenance (e.g., plumbing, electrical, general repairs) and the ability to perform hands-on tasks. * Communication: Excellent verbal and written communication skills in English. * Proficiency with Microsoft Office (Word, Excel) and property management software (e.g., AppFolio, Yardi, or similar). * Competency in, or strong understanding of landlord-tenant laws and regulations. * Valid driver's license, insurance and reliable transportation for property visits * Ability to commute or live on-site Skills & Attributes: * Detail-oriented with excellent organizational and time-management skills. * Problem-solver who can handle unexpected challenges calmly and efficiently. * Customer-service mindset with a focus on tenant satisfaction. * Ability to work independently and prioritize tasks in a fast-paced environment. Benefits: * Competitive Salary * Housing Discount * Performance Bonuses * Health and Dental Insurance * Paid Time Off * Company vehicle or mileage reimbursements * Opportunity to grow within a dynamic real estate team. Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off * Referral program Schedule: * Monday to Friday * Weekends as needed Work Location: In person