Now Hiring - Gunderson's Jewelers - Sales Professional in Omaha, NE

Full description of the position

Job Title : Sales Professional Location : Reports to : Store Manager Position Summary : The Sales Professional 2 is responsible for assisting with the shopping experience by providing exemplary sales assistance, support and service to Gunderson's customers. The Sales Professional 2 is responsible for engaging customers to understand their needs, presenting merchandise and detailed information on features and benefits, working with the entire sales team to provide a superior experience to all of Gunderson's valued customers, as well as meeting individual and team sales and profitability goals. Essential Functions: * Set and achieve personal sales and profitability goals while supporting the goals of the team * Greet customers in a timely, professional and engaging manner * Educate customers to enhance their selection process * Build lasting relationships with customers by contacting them to follow up on purchases, suggest new purchase ideas, and invite them to upcoming events * Consistently seek new product and fashion knowledge to act as expert for the customer * Work as a team player to ensure each customer receives the best service possible, during and after the sale * Perform daily store maintenance tasks including store set-up and tear-down, light cleaning, inventory management, repair and special order processing * Ensure that all sales, returns, repairs, special orders and associated documentation are handled according to company policies and procedures Job Requirements: * High school diploma or equivalent required * Some continuing education (college, trade school, gemology courses) desired * 3 years' successful experience in retail or luxury retail sales environment or relevant customer related experience required * Proven ability to set and achieve sales or equivalent goals required * Demonstrated ability to develop relationships with customers and co-workers required * General knowledge of sales principles required * Ability to quickly learn new procedures and processes required * Ability to work in a fast-paced, changing environment required * Proficiency in Point of Sales (POS) systems and Microsoft Outlook/email desired * Strong organizational and follow-through skills required * Excellent communication and interpersonal skills required * High level of ownership, accountability and initiative in solving customer requests required * High level of confidentiality required Supervision of Others: * No supervisory responsibilities Effort: * Daily lifting of up to 20 pounds required, with occasional lifting up to 50 pounds desired * Ability to bend/stoop, squat, twist, reach, kneel and balance required * Ability to concentrate on and accomplish a task or work despite distractions and interruptions required * Ability to handle multiple tasks required * Ability to work under time pressures created by due dates and deadlines required * Ability to work with great precision with tiny objects required Consequence of Error: Errors in completion of position duties can result in customer dissatisfaction, which can directly or indirectly affect the entire company Working Conditions: This position requires retail working hours including evenings and weekends, and special events; and overtime required during holidays and inventory The activities listed above are those anticipated as being necessary for performance of the duties of this position. Other non-essential functions may be assigned at the discretion of management. Acknowledgment: I have read and understand this job description and I am capable of performing the duties and requirements of this position. Employee Signature Date Manager Signature Date Employee Print Name Manager Print Name Job Type: Full-time Pay: $16.00 - $20.00 per hour Benefits: * 401(k) * Employee discount * Health insurance * Paid time off Compensation Package: * Commission pay Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Monday to Friday * Weekends as needed Experience: * retail or luxury retail sales: 3 years (Required) License/Certification: * Driver's License (Required) Work Location: In person