Now Hiring - Sky Candle Co. - Retail Sales Associate/Customer Service in Boston, MA

Full description of the position

Job Purpose: The retail sales associate actively promotes and sells to customers. Teaching candle making experiences on a consistent basis. This role will involve learning customer needs and preferences as they enter the store and browse including custom scent creation. The sales associate helps to ensure that every customer receives an exceptional experience, driving sales and amplifying the brand's presence in the market. What You'll Be Doing: * Providing a remarkable customer service experience to all customers * Leading customers through a personalized fragrance exploration and candle making at our Candle Bar (including essential oils and hot wax) * Sharing your candle making & fragrance expertise with customers * Guiding customers to the perfect curated purchase on our retail floor * Processing customer transactions & contributing to overall sales goals of the store * Maintaining store merchandising, cleanliness, and operational standards * Being a Sky Candle Co. ambassador both in & outside of the store Company Culture: * Have open availability (nights, weekends, and holidays) * You are a positive person with an optimistic attitude * You are flexible and understand that company needs will change at any given time * You are friendly, approachable, and love engaging with strangers * You have excellent communication skills * You care about the impact you have on other members of your team * You love learning & take initiative to do so Skills and Qualifications: * No prior experience or education is required for this role. Prior retail store experience preferred. Working Environment: * Be able to lift 30 lbs * Be able to stand on your feet for prolonged periods of time Pay $19-$22/hr depending on experience Equal Employment Opportunity Statement: Sky Candle Co. is an equal opportunity employer. We are an LGBTQ+ owned brand and celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Part-time Pay: $18.63 - $22.00 per hour Expected hours: 10 - 20 per week Benefits: * Employee discount * Flexible schedule Shift: * Day shift * Evening shift * Morning shift Work Location: In person