Now Hiring - Whitecastle Tours - Sales Support Specialist in Las Vegas, NV

Full description of the position

Benefits: * 401(k) * 401(k) matching * Competitive salary * Employee discounts * Free uniforms * Paid time off * Company parties * Opportunity for advancement * Training & development Job Summary * Works with clients in identifying their needs and problems in order to promote appropriate company products and services General Accountabilities * Manages and grows existing accounts * Sells additional services to clients * Contacts and visits clients to help them better understand company products and services * Handles queries about company products and services * Builds up detailed knowledge about the company's products * Plans for and attends trade shows to establish new business * Provides customer service to business partners * Educates business partners and end users on company products and services * Provides proactive assistance and supports to clients and business partners * Meets customer needs, offers options, resolves problems and follows up with customers * Present, promote and sell services to existing and prospective customers * Establish, develop and maintain positive business and customer relationships * Reach out to customer leads through cold calling * Expedite the resolution of customer problems and complaints to maximize satisfaction * Input and process transaction information from start to finish * Achieve agreed upon sales targets and outcomes within schedule * Coordinate sales effort with team members and other departments * Analyze the territory/market's potential, track sales and status reports * Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services * Keep abreast of best practices and promotional trends * Continuously improve through feedback * * The company reserves the right to add or change duties at any time Job Qualifications * Education: High school diploma or equivalent * Experience: 1-2 years of experience in a professional work environment Skills * Excellent verbal and written communication * Excellent knowledge of MS Office or Google Docs * Excellent selling and negotiation skills * Prioritizing, time management and organizational skills * Problem solving * Attention to detail * Service orientation Schedule * Monday to Friday * Weekend availability * Overtime (if required)