Now Hiring - digital impulse - SDR Manager in Waltham, MA

Full description of the position

About demandDrive: demandDrive is an industry-leading integrated sales and marketing agency. We provide B2B clients with a comprehensive suite of solutions, from top-of-funnel marketing to sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth. Position Overview - Sales Development Representative Manager (SDR Manager): As an SDR Manager within demandDrive's Enterprise Sales Service division, you will be responsible for building, managing, and executing successful sales development programs for a diverse portfolio of clients, ranging from start- ups to Fortune 500 companies. Your primary focus will be leading a team of Sales Development Representatives (SDRs) to achieve and exceed client goals. Responsibilities: Client Relationship Management: * Serve as the primary liaison between clients and demandDrive, managing expectations and ensuring alignment. * Collaborate with the VP of Client Success on program strategy and implementation, ensuring alignment with client objectives and organizational priorities. * Maintain consistent internal communication regarding program progress, identifying areas where additional support or resources are needed to ensure success. * Proactively address client concerns and develop strategies to drive their success. Team Leadership and Development: * Provide consistent coaching and mentorship to SDRs, utilizing internal sales coaching teams and AI role-playing tools to enhance performance. * Foster a collaborative and accountable team culture that emphasizes continuous improvement and excellence. Sales Enablement and Resource Development: * Build and maintain high-quality prospect lists for Sales Development Teams by leveraging tools such as ZoomInfo, Cognism, LinkedIn Sales Navigator, and custom research methods. * Develop and refine talk tracks, email templates, and SDR playbooks designed to maximize engagement and achieve high response rates. * Collaborate with internal teams to ensure resources align with client objectives and industry best practices. Performance Monitoring and Reporting: * Design and implement reports and dashboards within various CRM platforms, primarily Salesforce (SFDC) and HubSpot, with the flexibility to adapt to others like Zoho, Microsoft Dynamics, etc. * Oversee CRM buildouts, including reporting and dashboard creation, to ensure seamless integration with client processes and transparency into our team's activity and outcomes. * Generate weekly and quarterly reports for clients, demonstrating proficiency in Word and Excel for professional formatting and presentation. Job Requirements and Qualifications: * Bachelor's degree, preferably in a business-related field. * Proven experience in sales development management, particularly within the technology sector. * Demonstrated ability to lead and coach SDR teams to achieve high performance. * Strong proficiency in CRM platforms, especially SFDC and HubSpot, with a conceptual understanding of building reporting and dashboards in others (ex. Zoho, Microsoft Dynamics, etc.). * Familiarity with building high-quality prospect lists for Sales Development Teams using tools like ZoomInfo, Cognism, LinkedIn Sales Navigator, and custom research methods. * Proven experience in developing highly effective talk tracks, email templates, and SDR playbooks designed to deliver high response rates and drive results. * Excellent written and verbal communication skills. * Strategic thinker with strong organizational and detail-oriented skills. * Proficiency in Microsoft Word and Excel for reporting purposes. * Ability to take accountability for client accounts, demonstrating ownership of both successes and areas for improvement. * Experience in digital marketing campaigns is a plus. Benefits Include: * Hybrid work model * Annual salary + added bonus ($85,000-$95,000 starting salary range + $10,000-$15,000 in potential added annual bonus) * Internal growth opportunities * Health Coverage+ other H&W benefits via BCBS, Vision Care, Dental Coverage (Delta Dental), 401K * Great work-life balance + collaborative team culture * Team contests/ competitions * Team zoom+in-person happy hours * Casual dress code * Company laptop, full tech stack, and other resources provided by demandDrive