Now Hiring - The Herb Chambers Companies - Automotive Client Care Specialist in Medford, MA

Full description of the position

Herb Chambers Certified Preowned Medford has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our BDC department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available Job Responsibilities: * Daily Communication with customers on inbound and outgoing calls to schedule sales appointments * Basic customer service follow up calls after completion of store visit * Maintain and follow our script and inbound call process to effeciently schedule appointments at ease for our clients * Perform courtesy calls * Understands automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models. * Managing internet inquiries through dealership website and other online channels. * Setting up customer appointments for sales department. * Follow through on customer leads and build relationships with clients to close sales. * Grow internet sales business and expand current customer base. Benefits Include: * Health & Dental Insurance * 401K with company match * Flexible Schedule * Paid time off * Top-tier pay plan * Must have flexible schedule and able to work weekends * Must be self-motivated and performance driven * Must be able to attend training * Strong written and verbal communication skills * Highly organized with the ability to learn quickly * Strong computer and typing skills * Professional and personable demeanor