Now Hiring - Sharpline Equity - Property Manager/Portfolio Assistant in York, PA

Full description of the position

Description Sharpline Equity is a well-established multifamily operator experiencing exciting growth, with over 1200 units under management. The community has undergone significant upgrades to deliver an excellent product and experience to all residents. At Sharpline, we utilize cutting-edge technology to empower our Property Managers to create a top-of-the-line community experience. This is an exciting opportunity to join a growing team with a modern approach to property management and ownership. Key Responsibilities * Leasing and Resident Relations: * Handle leasing inquiries, conduct property tours, and assist prospective residents with the application process. * Foster positive relationships with current residents, addressing their concerns, and ensuring their needs are met in a timely manner. * Coordinate move-in and move-out processes, including conducting inspections and ensuring proper documentation. Delinquency Management: * Proactively communicate with residents regarding rental payments, delinquencies, and payment plans. * Follow up on outstanding balances, implement appropriate actions, and escalate as necessary. * Collaborate with the property management team to minimize delinquency rates and ensure timely rent collection. Training and Development: * Participate in extensive training programs to develop a comprehensive understanding of property management practices. * Gain proficiency in leasing procedures, property management software, rental property finances, real-time communications software, and closing techniques. * Continuously update knowledge and skills to adapt to evolving industry standards and best practices. Administrative Support: * Assist with lease preparation, renewal processing, and maintenance work order coordination. * Maintain accurate resident records, lease files, and financial documentation. * Generate regular reports related to leasing, occupancy rates, and delinquency status. Portfolio Assistant: Remote Leasing Tasks: * If any property in the portfolio is short-staffed or needs additional help, assist with remote tasks until a replacement is hired Marketing: * Design and produce marketing materials tailored to each property, including QR codes, Price Sheets, and other promotional materials * Research networking/continued training opportunities in each Market and present to DM's for approval * Career Fairs * Charity events * NAA events * Chamber of Commerce memberships (setting up initial memberships and renewing each year) * Multi-Family training seminars (NAA, AppFolio, etc) * Maintain the SLC marketing email address Skills, Knowledge and Expertise * * Strong customer service background with a genuine passion for creating exceptional resident experiences. * Excellent communication and interpersonal skills, both written and verbal. * Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment. * Detail-oriented with strong organizational and problem-solving abilities. * Proficiency in using property management software and Microsoft Office Suite. * Experience in hospitality and people-facing customer service are strongly encouraged to apply. * Combine your passion for hospitality with your skills in property management to create a rewarding career. * Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods * Demonstrable experience in marketing data analytics and tools * Solid computer skills, including MS Office, marketing software (Adobe Creative Suite and CRM), and applications (Web analytics, Google Adwords etc.) Benefits * Health insurance * Paid time off * 11 Paid Holidays About Sharpline Communities Sharpline communities takes a new lens on community living. Sharpline prides ourselves on providing best in class communication through technology. Real- time communication is at the forefront of our promise to you as a resident of our communities. Those who are part of the Sharpline team are great people, compassionate people, hardworking people looking to make a difference in life and to feel appreciated. Just like you when you live in a community.