Now Hiring - Valley Brook Country Club - Director of Sales in Blackwood, NJ

Full description of the position

Sales & Revenue Generation * Respond to all wedding inquiries promptly and professionally. * Conduct tours of the property, showcasing event spaces and services to prospective clients. * Proactively identify and pursue new leads through networking, marketing campaigns, social media, referrals, and bridal shows. * Convert leads into booked events by preparing customized proposals, presenting packages, and negotiating contracts. * Serve as the primary point of contact for wedding clients from initial inquiry through the booking phase. * Build strong relationships with clients by understanding their vision and delivering a tailored experience. * Schedule and lead planning meetings with booked couples to confirm event details and expectations. * Maintain communication with clients to ensure a smooth transition to the event execution team. * Develop and implement specific sales plans to ensure consistent revenue growth in the sales department. * Cultivate new business by exploring untapped markets and establishing new client relationships on a daily basis. * Maintain strong relationships with current and former clients to encourage repeat business and referrals. * Identify and participate in relevant trade shows, expos, and networking events to expand the client base. * Present creative, market-relevant packages and marketing strategies to boost interest and sales. * Achieve monthly and annual future sales and budgeted goals. * Meet regularly with the Regional Sales Director and General Manager to review performance and strategize future initiatives. * Constantly research and analyze industry trends to ensure the club remains on the leading edge of private event offerings. Contracting & Compliance * Ensure all banquet contracts are properly prepared, signed by both parties, dated, and filed with appropriate deposits received. * Present banquet contracts to the General Manager for approval before final execution. * Ensure compliance with all company & club policies and applicable federal, state, and local safety and health regulations for event operations. * Enforce cancellation, deposit, and payment policies as outlined in client contracts. Event Planning & Coordination * Collaborate with the Event Coordinator, Director of Food & Beverage and Chef to ensure accurate detailing and execution of weddings. * Prepare and update Banquet Event Orders (BEOs) for booked weddings in coordination with the events team. * Conduct final walk-throughs and timeline reviews with clients ahead of their event. * Oversee the successful planning and execution of all Weddings. * Lead weekly Banquet Event Order (B.E.O.) meetings to align with operational teams and ensure event readiness. * Coordinate cross-functionally with operations, culinary, and service teams to deliver seamless event execution. * Hire, oversee and assign and delegate responsibilities clearly to wedding concierge to ensure effective operations. * Ensure timely and accurate menu development, pricing, and merchandising to align with market expectations and club profitability. Financial & Operational Management * Maintain accurate and up-to-date records in the club's sales systems and reports. * Track and report on inquiries, bookings, conversion rates, and revenue goals. * Ensure timely collection of deposits and adherence to payment schedules as outlined in the contract. * Support in reviewing and updating wedding packages, social & corporate menus, outing packages to ensure up to date menus and pricing, and sales materials as needed. * Establish and achieve profit objectives while monitoring food, beverage, and labor costs for all private events alongside the General Manager. * Develop and manage department budgets, forecasts, and reports aligned with the club's financial goals. * Proactively address guest complaints and feedback to ensure continuous service improvement. * Develop tools and procedures to improve departmental efficiencies and modern management practices. Internal Communication & Culture * Participate in and contribute to weekly management meetings. * Maintain a favorable and professional working relationship with all team members to promote a harmonious work environment. * Represent the club positively at all times, maintaining a professional and polished appearance. * High School diploma required; Food & Beverage or Hospitality Management diploma preferred. * 2+ years of experience in wedding sales, event planning, or hospitality sales (country club, hotel, or venue experience preferred). * Proven ability to meet or exceed sales goals and revenue targets. * Strong interpersonal and communication skills with a high level of professionalism. * Exceptional attention to detail, organizational skills, and a passion for hospitality. * Proficient in Microsoft Office; experience with CRM systems and event software a plus. * Flexible schedule with availability to work weekends, evenings, and holidays as needed. * Strong written and verbal communication skills. * Professional demeanor with exceptional organizational and time management abilities. * Flexible schedule; must be available to work 40-60 hours per week including early mornings, evenings, weekends, and holidays.