Now Hiring - Wonder Dog Management - Leasing Agent in Portland, OR

Full description of the position

Reports to: Community Manager FLSA status: Non-exempt Purpose of Job: To assist the property manager with marketing the property to prospective residents, and to assist with resident retention. Essential Job Functions: MAXIMIZE REVENUE: * Ensure that residents fill out all leasing paperwork completely, accurately and on time-Achieve an average closing ratio of 40% * Ensure the timely collection of rents * Enter resident activity into Appfolio accurately and in a timely manner-Maintain accurate prospective, current, and past resident files * Provide customer service to prospective tenants including property tours, telephone inquiries, and performing move-ins. * Ensure that vacant, model and target apartments are spotless, and that appliances and fixtures are in working condition. * Track and follow up with prospective tenants utilizing traffic logs and guest cards -Assist with resident retention by helping organize resident activities, following up on service requests within 24 hours and handling resident complaints. * Attend training seminars on a regular basis. * Comply with all Fair Housing and Equal Housing Opportunity requirements. * Other duties as assigned by the manager and assistant manager.OPTIMIZE CURB APPEAL: * Promptly notify manager of safety concerns or deficiencies in property appearance-Ensure property is always free of litter * Lightly clean leasing office area each morning (vacuum, wipe surfaces, clean glass) Non-Essential Job Functions: * Climb stairs to inspect above ground-level units. Knowledge, Skills & Abilities Required: * Ability to work as a team player * Ability to resolve conflicts * Ability to multi-task * Always demonstrates professional appearance and good hygiene * Demonstrates customer service skills * Demonstrates a desire for continuous professional development * Always demonstrates ethical behavior and integrity Qualifications: * High School Diploma or equivalent * A valid driver's license, reliable transportation, and automobile insurance Working Conditions: * Approximately 50% in office environment using computer and phone * Approximately 50% inspecting property grounds, including apartments, building structure, landscaping, signage which requires the ability to climb stairs and maneuver narrow walkways. * May be required to work weekends