Now Hiring - State Farm Mutual Automobile Insurance Company - Account Associate - State Farm Agent Team Member in Memphis, TN

Full description of the position

Benefits: * Bonus based on performance * Competitive salary * Flexible schedule * Opportunity for advancement * Paid time off * Training & development About Shantorra Owens State Farm Agency Shantorra Owens State Farm Agency is committed to helping individuals, families, and small business owners in Memphis, TN, Mississippi, and Arkansas protect what matters most. With over 17 years of experience, Agent Shantorra Owens and her team provide personalized insurance solutions, including auto, home, life, business, and specialty coverage. As a small business owner herself, Shantorra understands the unique challenges of entrepreneurs and is passionate about offering tailored protection for businesses of all sizes. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Shantorra Owens - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: * Manage customer accounts and update information in the database. * Assist customers with policy changes and inquiries. * Process insurance claims and follow up with customers on claim status. * Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: * Strong organizational skills and attention to detail. * Excellent customer service and communication skills. * Previous experience in insurance or a related field preferred. * Ability to obtain Property Casualty and Life Health License * Must be fluent in Spanish