Now Hiring - Atlas Factoring LLC - Account Executive. in El Paso, TX

Full description of the position

ROLE AND RESPONSIBILITIES An Accounts Executive works directly with clients to learn their goals and establish how the company can meet their billing and collections needs. Their duties include regularly meeting quotas, goals, and other forms of client expectations, helping clients understand the Atlas Factoring, LLC portal or other resources to maximize support and consistently meeting daily funding deadlines laid out by the clients and the organization. In this role, you will be the main point of contact between the client and internal departments (including billing, operations, credit, and collections) to improve the entire client experience. This client/debtor-facing role will drive client satisfaction through billing excellence and a complete commitment to accuracy. Essential Duties & Responsibilities: * Serve as first and main point of contact for all client matters. * Attending to clients' needs and developing relationships. * Coordinating internal tasks related to accounts to ensure clients receive billing and collection services. * Assisting new clients through portal and processes. * Analyze invoices to ensure compliance with billing requirements and existing contracts. * Process client invoices in Hub Trans and Cadence with accuracy and as per contractual agreements. * Ensure (Notice of Assignment) NOA process is in place with active and/or new debtors and update system accordingly. * Submit (Letters of Release) LOR when requested. * Monitor and/or submit e-billing: including original an manual billing * Revise and resubmit short-paid and rejected invoices. * Utilize accounting tools for tracking client specifics. * Work directly with clients, operations, and credit to resolve issues. * Manage tasks and assignments to achieve operational goals in accordance with company KPI's. * Follow through on non-Factored invoices. * Review emails daily and follow up within the hour. * Performs other duties as assigned. * Occasional overtime may be needed. Qualifications and Competencies: * Addressing operational concerns and issues, monitoring overall customer satisfaction. * Good knowledge of electronic billing (invoicing) procedures or ability to learn process quickly. * Software proficient: Excel, Word, Front email, etc. and ability to learn new software quickly. * Excellent communication skills, & organizational and time-management skills. * Great attention to detail. * High teamwork skills, as well as the ability to work independently and meet tight deadlines. * Knowledge of organizational effectiveness and accounts management. * General knowledge of invoicing (Accounts Payable) - (preferably in the transportation, construction, and staffing industry). * Previous dispatch experience a big plus, but not required. * Previous experience in the transportation industry a big plus, but not required. * Leadership experience or leadership aspirations. Requirements: * Bilingual required: English & Spanish * Familiarity with business and financial principles. Job Type: Full-time Pay: $13.00 - $17.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Supplemental Pay: * Bonus opportunities Application Question(s): * Have you been convicted or accused of any financial crimes? Language: * Spanish (Required) Ability to Commute: * El Paso, TX 79902 (Required) Work Location: In person