Now Hiring - The Herb Chambers Companies - Automotive Client Care Specialist in Boston, MA

Full description of the position

Herb Chambers Toyota of Boston has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our Sales BDC department. This position will be responsible for handling Internet leads, inbound phone calls, and customer retention. Immediate Opening Available Job Responsibilities: * Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority. * Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership. * Obtain customer information and keep accurate database. * Maintain a dealership standard for response time. * Set up sales appointments with all customers with the focus that all customers are prospective long-term customers. * Handle minor customer complaints and misunderstandings. * Must be available to work weekends, nights and holidays Benefits Include: * Health, dental, Vision and life insurance * 401(k) Matching * Flexible schedule * Paid Time-Off * Top-tier pay plan * Must have flexible schedule and able to work weekends * Must be self-motivated and performance driven * Must be able to attend training * Proven experience in sales. Auto sales preferred but not required * Strong written and verbal communication skills * Highly organized with the ability to learn quickly * Strong computer and typing skills * Professional and personable demeanor