Now Hiring - Wynn Resorts, Limited - Sales Agent - In-Room Dining in Las Vegas, NV

Full description of the position

Job Description * In Room Dining Sales agents are responsible for taking incoming orders, verifying room & guest information, and entering all pertinent info into POS. * Opening and Closing all checks to include all forms of payment methods including cash handling * Responsible to give estimated arrival time of food and relay any special requests to chefs and the service team. * Responsible for recovering guests and alerting management when necessary. * Sales Agents are responsible for dispatching and tracking orders, handling tray pick up requests, supporting bus runners through system communication and cashiering responsibilities of all orders among others. * The sales and upsell of guest orders is the fundamental aspect of all sales agents. * Responsible for revenue generation of In Room Dining through sales goals. * Accountable for processing all amenities (comps and paid) * Responsible for conducting training/retraining for the team. Qualifications * Candidates must be able to communicate, read and write in English fluently and in a professional manner, second language a plus. * Requires a minimum of one year work experience in a high-volume call center. * Previous Food & Beverage experience a plus. * Must be able to work flexible schedule depending on business demands. * Requires the ability to work efficiently and within a team environment. * The candidate must be extremely knowledgeable of all services and attractions available in Las Vegas and at Wynn Las Vegas, including restaurants and shows. * Must be computer literate, including MS Office & reservation software. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.