Now Hiring - Bill Gosling Outsourcing - Professional Services Senior Vice President, Sales and Enterprise Growth in South Padre Island, TX

Full description of the position

Join a Team That 's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! The Senior Vice President, Sales and Enterprise Growth will be responsible for leading all aspects of the Sales organization to drive revenue growth across North America. In addition, they will collaborate with UK leadership to extend best practices to UK and align global sales strategies. This individual will oversee the development and execution of the company's sales strategy for all products and services, with a focus on scaling customer acquisition and revenue growth. The SVP will be tasked with shaping the company's long-term sales vision, forecasting global sales volumes, and driving sustained growth. They will play a critical role in building and nurturing strategic relationships with Fortune [please apply online] companies as well as high-growth emerging startups, helping position the company as a partner of choice for organizations at every stage of growth. What You'll Do: Sales Strategy & Execution * Own and execute global i nside and outside sales strategies to achieve or exceed revenue goals. * Develop and drive a high-performance sales culture that targets and acquires new customers while scaling revenue. * Align the sales organization's objectives with company strategy to enhance business performance, profitability, and customer success. * Work in a data-driven environment, utilizing analytics to inform decisions, measure success, and refine sales strategies. * Maintain deep knowledge of competitor products, marketing programs, and industry trends to adapt and refine sales approaches accordingly. * Conduct structured win/loss analysis to continuously refine sales strategy * Identify and eliminate bottlenecks in sales cycle to accelerate deal closure Leadership & Team Development * Hire, develop, mentor, and retain a high-performing, ethical sales team committed to accountability, diversity, inclusivity, and strong employee engagement. * Build a long-term training strategy to upskill all members of the sales team, ensuring continuous development and performance improvement. * Lead by example, actively participating in client and prospect meetings to drive pipeline growth and accelerate sales velocity. * Provide strong leadership, including one-to-one and team coaching, as well as hands-on support to BDMs in lead generation strategies, sales presentations, opportunity development and closing. * Establish and communicate clear expectations for sales activities, pipeline development, and revenue targets while maintaining a high level of accountability. * Participate in BDMs presentations, conferences and client engagements where appropriate. * Lead and oversee the BDM RFP/proposal process, ensuring compelling and competitive proposals that showcase our strengths. * Develop Scalable Sales and Growth Playbooks, standardizing best practices for new business development and acquisition. Collaboration & Cross-Functional Alignment * Partner with senior leadership to execute growth strategies and optimize team development. * Collaborate with operations and marketing to mine client metrics, leverage success stories, and refine our differentiated value proposition and marketing strategy. * Work closely with marketing to develop insights-driven campaigns targeting new client acquisition and expansion opportunities. Sales Operations & Performance Management * Own and manage the global sales budget, ensuring financial discipline and ROI-driven decision-making. * Monitor and improve BDM productivity through key performance metrics and structured performance reviews. * Lead and coordinate weekly pipeline and forecast review meetings, ensuring alignment with monthly and quarterly targets. * Lead presentation on Sales Progress to Executive and Board * Oversee sales reporting, sales work instructions (WI), and audit process management. * Drive the adoption and optimization of sales tools, CRM systems, and technology to enhance efficiency and effectiveness. * Champion the company's core values and initiatives to motivate and engage the sales team. Additional Responsibilities: * Conduct ongoing market research to identify new opportunities, trends, and competitive insights. * Ensure all sales administrative tasks, tools management, and strategic decision-making align with leadership goals. * Explore AI/Sales tools to support sales process from predicting customer needs, personalized outreach, and to optimize outreach strategies * Other duties as assigned. Education College Diploma or University Degree (Business or Technical preferred) Experience 10 years sales experience in a BPO or Technology industry Knowledge of the customer care industry and the role of BPO Companies (including Machine Learning, Data Analytics) * Certificates, Licenses, & Registration: There are no personal certification, licensing, or registration requirements for this job Must have a valid Passport and Driver's License as travel may be required Reports to:President What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? * Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. * Comprehensive Training : We offer extensive paid training to ensure you're equipped for success. * Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. * Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. * Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. * State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. * Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - [please apply online] By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. _ At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here._ If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. * Bill Gosling Outsourcing - Where your career thrives!*